Turn off/on Conversation View in Outlook Web Access (OWA)
This guide demonstrates how to disable or enable Conversation View (a feature used to group related sent and received messages) using Outlook Web Access (OWA).
This guide is aimed at...
- All
Before you start...
Check your browser compatibility to ensure you meet the minimum requirements for using OWA.
Instructions
To disable Conversation View
- In Mail view, click on Settings (visible as a cog wheel icon) within the top-right corner.
- Beneath Conversation view (you may need to scroll down this menu), select Off.
To enable Conversation View
- In Mail view, click on Settings (visible as a cog wheel icon) within the top-right corner.
- Beneath Conversation view (you may need to scroll down this menu), select Newest messages on top or Newest messages at the bottom.
Help & Support
For further help and assistance you will need to contact the IT Services.
Feedback
We are continually improving our website. Please provide any feedback using the feedback form.
Please note: This form is only to provide feedback. If you require IT support please contact the IT Services Help desk. We can only respond to UCL email addresses.