Information Services Division


Silva CMS: new to Silva

I'm new to Silva but have attended the Intro to the Silva CMS course.

Do immediately

Chief Editor

Ask your Chief Editor

  • Ask the Chief Editor to give you access and ask what is expected of you;
  • Ask the Chief Editor about Google Analytics for your site;
  • Ask when you have meetings about the site;
  • Ask what rules there are for images on your site;

Questions most asked:

  1. Why can't I delete a Silva page or folder?
  2. I need to upload documents. How do I go about this?
  3. Why should the URL be in lowercase with hyphens and not underscores?
  4. Why should I use meaningful IDs? - because of Search Engine Optimisation!
  5. Can I use Internet Explorer? I'm afraid not - use Chrome, Firefox or Safari.
  6. Why can't I use click here etc.?
  7. Why can't I use underscores in IDs?
  8. Why can't I see what I've just published? - there is a 30-minute (or less) delay before users can see the newly published content.


We are continually improving our site, so please provide us any feedback on this web page using the form below. It would also be really useful if we could discuss your feedback with you, so if you are happy to be contacted please include your UCL email address in 'Email' field below.

Please note: We can only respond to UCL email addresses

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