Information Services Division


Opening a shared folder in Outlook Web Access (OWA)

This guide explains how to open another person’s email folder that has been shared with you.

Before you start...


If you have been given permission to access another user's folder:

1. Right-click Folders (located within the left-hand folder list).

2. Select Add shared folder.

3. Enter the name or email address of the individual within the provided search field and select the correct result from the list. Select Add.

4. The account name of the individual will now be visible within the left-hand folder list. Select the drop-down arrow beside the account name to view the folders you have permission to.

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