Information Services Division


How to update your keychain for Print@UCL using Mac OS X

This guide explains how to update your connection keychain for Print@UCL when you change your UCL password.

This guide is aimed at...

  • Students
  • Staff
  • IT Administrators
  • SLMS staff
  • Researchers

Before you start...

  • You will need an Apple Mac computer running Mac OS X and connected to the internet
  • These instructions are based on Mac OS X 13.4 (Ventura)


Note: When your UCL password expires/changes you must enter the new password. To do this open the Keychain Access tool (located in Utilities), find the print-UCL entry, delete this and repeat the process of submitting a print job, this will prompt you for your credentials again.

  1. Click on Launchpad.
  2. Type Keychain in the search box at the top of the screen.
  3. Click on Keychain Access
  4. Find the print-UCL entry within the list.
  5. Right click and click Delete
  6. Close Keychain
  7. Next time you print you will be prompted for your username and password. Enter in the form ad.ucl.ac.uk\<user ID>e.g. ad\ucaazzz

Please remember to click remember this password in my keychain so that you will not be prompted for your password again.

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