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How to log in to a Virtual Teaching PC

This guide will show you how to log in to a Virtual Teaching PC.

A Virtual Teaching PC allows you to connect directly to a physical PC on campus that is reserved for you for the duration of your class. It will have the software available that you will need for the class.

This guide is aimed at...

  • Students
  • Staff

Before you start...

You will need:

  • Your UCL user ID and password
  • An internet connection
  • A computer running one of the supported web browsers
  • To be enrolled on a course and have a Virtual Teaching PC booked for you by your teacher

IMPORTANT: For the best user experience it is strongly recommended you install Citrix Workspace. Once installed follow the guide below. You will only need to do this once and Citrix Workspace will open automatically in the future. If you already have an older version of the Citrix Workspace (previously Receiver) installed you may have issues logging in. We recommend you update to the latest version before logging in for the first time.

Instructions

  1. If a Virtual Teaching PC has been booked for your class, click the My Desktop UCL link in the Moodle page for your course/module.
  2. Log in with your UCL user ID and password

    my.desktop.ucl.ac.uk login screen

    Fig.1 – my.desktop.ucl.ac.uk log in screen
  3. Click Virtual Teaching PC

    Virtual Teaching PC option in Citrix StoreFront

    Fig.2 – Virtual Teaching PC option in Citrix StoreFront
  4. Ten minutes before the end of your session you will get a warning message telling you that you are going to be logged off. A second warning message will appear 5 minutes before. This means the PC you are using is needed for the next class. If you don’t receive this message, it means your PC is not required for the next class and, you can continue to use, as long as you don’t log out.

    Please note: You will be logged out if you leave your session idle for longer than 30 minutes.

  5. When you have finished using the Virtual Teaching PC please log out.

Help & Support

If you don’t see a Virtual Teaching PC icon at the time of your class, simply contact the hotline on +44(0)2031081972 or extension 51972.

You may be able to find the software you need on Desktop@UCL Anywhere, but it may run a little slower or on a Virtual Study PC if there is one available. 

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