Information Services Division


How to install Adobe macintosh

This guide explains how to install and activate Adobe macintosh products

This guide explains how to install and activate Adobe macintosh products downloaded from UCL Software Database.

This guide is aimed at...

  • IT Administrators
  • Staff
  • SLMS staff

Before you start...

Before installing any Adobe software, ensure that you have purchased the correct number of licenses and have removed any Adobe trial software. If you have not, then please purchase a licence from ISD Purchasing via an Electronic IDT.


1. Ensure that the file has downloaded completely before proceeding. Double click on the .dmg file

Fig 1 - Adobe mac file

Adobe installer icon…

2. The Adobe installer window will pop up, double click on the Adobe icon


Fig 2 - Adobe installer icon

3. Double click the Install file to start the installation process

Install file location…

Fig 3 - Install file location

Initializing Installer…

Fig 4 - Initializing Installer


3. Welcome window > Install with a serial number

Install with serial number…

Fig 5 - Install with a serial number 

4. Accept the Adobe software agreement

Adobe software agreement…

Fig 6 - Adobe software agreement

5. Enter the serial number

Enter serial number…


Fig 7 - Enter serial number


6.Click Sign in now to activate product

Sign in required…


Fig 8 - Sign in required

7.Either sign in with your Adobe ID (not UCL ID) or Get an Adobe ID

Sign in with Adobe  ID…

Fig 9 - Sign in with Adobe  ID

8. Click Install


Fig 10 - Install


Fig 11 - Installing

9. Close

Installation complete…

Fig 12 - Installation complete

Related guides & other info

Help & Support

For further help and assistance you will need to contact the IT Services.


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