Information Services Division


Email & Calendar (live@UCL) 'how to' guides

Students and alumni: The quickest and easiest way to access your email and calendar is to use Outlook Web Access (OWA). You just need a supported web browser. The IT Services will give you full support when using OWA.
Staff: you should use one of supported email clients below as they will give you the richest experience when using live @ UCL.

How to guides for supported email clients

For the richest experience of live @ UCL and full support from the ISD IT Services, please use one of these supported clients:

How to guides for alternative clients

All other email clients are unsupported and the documentation created is for reference only. The ISD IT Services will only provide limited support for these. Please read our support and features page which will help you to make an informed choice on how you connect to the live @ UCL service


Thunderbird with Add-On Pack

Mac Mail

How to set up your live @ UCL account on your mobile device (Outlook app, Android, iOS & Windows)

For the best mobile experience, we would recommend using the Outlook app which is available for iOS, Android and Windows.

Mobile clients…

View how to guides for mobile clients


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