Information Services Division


Connecting to UCLGuest Wi-Fi using an individual UCL user ID and password

This guide explains how to connect to the UCLGuest Wi-Fi service for visitors to UCL.

This guide is aimed at...

  • Visitors

As an external visitor, your conference organiser will need to issue you with an account to log into the UCLGuest Service to get Internet access. There are two ways to connect to the UCLGuest service, depending on the type of account you have been issued. The two types of accounts are:

  • Conference Event Code
  • Individual User ID and Password

This guide explains how to connect using an individual user ID and password. If you have a Conference Event Code you will need to view the Connecting to UCLGuest Wi-Fi using a Conference Event Code guide.

Before you start...

  • A UCL user ID and password issued to you by your sponsor at UC
  • A personal laptop with:

    • An Internet Browser (e.g. Microsoft Internet Explorer, Mozilla Firefox, Google Chrome).
    • A Wi-Fi certified Wireless Network Connection adapter. Please refer to the About Wi-Fi certified Wireless Standards for more information.

Please Note: The programme Onavo is known to prevent access to the UCLGuest Service. Onavo compresses data over 3G by proxying everything to a remote server.

Please uninstall this software before attempting to connect.


1. Connect to (join) the UCLGuest Wireless Network.

2. Open a web browser and navigate to a page outside of UCL. The browser will automatically redirect to the UCLGuest Welcome page.

Fig 1. UCLGuest welcome page

3. Click on the link to the Login page; enter your information in the fields provided.

UCLGuest log in page…

Fig 2. UCLGuest Log in page

4. Click Login

5. Click the Accept button on the Acceptable Use Policy.

6.  You will now be connected to the internet

Related guides & other info

Help & Support

For further help and assistance you will need to contact the IT Services.


We are continually improving our site, so please provide us any feedback on this web page using the form below. It would also be really useful if we could discuss your feedback with you, so if you are happy to be contacted please include your UCL email address in 'Email' field below.

Please note: We can only respond to UCL email addresses

Help us improve this page