Connecting to the UCL VPN with Apple iOS (iPhone, iPad)

This guide explains how to connect to the UCL Virtual Private Network (VPN) which gives access to a variety of UCL services and resources from outside of UCL.

This guide is aimed at...

• Staff
• Students
• IT Administrators
• SLMS staff
• Researchers

Before you start...

• You must be aware of and abide by the UCL Computing Regulations
• You must be aware of and abide by the JANET Acceptable Use Policy
• You need your UCL user ID & password – found on the front of your registration slip
• An internet connection outside the UCL network e.g. from home
• A Mac with anti-virus installed (see Anti-virus requirements)

Instructions

1. Go to the App Store
   
   
   
   
   Fig.1 – App Store icon
2. Search for "Cisco AnyConnect" and install by clicking GET or cloud icon
   
   
   
   
   Fig.2 – Cisco AnyConnect in App Store
3. Open Cisco AnyConnect
   
   
   
   
   Fig.3 – Cisco AnyConnect app icon
4. Choose your "AnyConnect" Would Like to Send You Notifications preference
   
   
   
   
   Fig.4 – "AnyConnect" Would Like to Send You Notifications
5. Click Connections from the menu then Add VPN Connection...
   
   
   
   
   Fig.5 – Add VPN Connection...
6. At the Add VPN Connection window, enter the details as below:
   
   Description: You can call this what you like (we've chosen UCL VPN for this guide)
   Server Address: vpn.ucl.ac.uk
   Advanced: Click Advanced and go to the next step
   
   
   
   
   Fig.6 – Add VPN Connection details
7. Make sure Network Roaming is disabled (as pictured below)
   
   
   
   
   Fig.7 – Add VPN Connection (advanced options)
8. Go back and click Save
9. Click Allow at the "AnyConnect" Would Like to Add VPN Configurations notification
   
   
   
   
   Fig.8 – "AnyConnect" Would Like to Add VPN Configurations notification
10. If prompted, enter your iPad/iPhone passcode to Add VPN Configurations
    
    
    
    
    Fig.9 – Enter iPad passcode
11. When the connection is Enabled (a tick will display next to the connection), click the AnyConnect VPN switch
    
    
    
    
    Fig.10 – Connection enabled

12. At the Authentication window, enter the details as below and click Connect

    Group: RemoteAccess
    Username: Your UCL userID@ucl.ac.uk
    Password: your UCL password

    The Remote Access VPN now uses Multi Factor Authentication (MFA), this provides additional security and means you won’t have to enter your credentials every time you log in. 

    There are more details on how MFA works on the link below: https://www.ucl.ac.uk/isd/services/stay-secure/multi-factor-authentication-mfa

    
    

    
    
    Fig.11 – Enter your username and password

13. When successfully connected to UCL's VPN, a VPN icon will appear in the top-right corner.
    
    

    
    
    Fig.12 – AnyConnect connected to VPN

14. To disconnect from UCL's VPN, click the AnyConnect VPN switch to the off position.