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Connecting to the UCL VPN with Apple iOS (iPhone, iPad)

This guide explains how to connect to the UCL Virtual Private Network (VPN) which gives access to a variety of UCL services and resources from outside of UCL.

This guide is aimed at...

  • Staff
  • Students
  • IT Administrators
  • SLMS staff
  • Researchers

Before you start...

  • You must be aware of and abide by the UCL Computing Regulations
  • You must be aware of and abide by the JANET Acceptable Use Policy
  • You need your UCL user ID & password – found on the front of your registration slip
  • An internet connection outside the UCL network e.g. from home

Important notice

When connected to the UCL VPN service, ALL your traffic will be sent through the UCL network, regardless of whether the destination is a UCL address or an address on the Internet.

Instructions

  1. Go to the App Store

    iOS App Store icon

    Fig.1 – App Store icon
  2. Search for "Cisco AnyConnect" and install by clicking GET or cloud icon

    screenshot of cisco secure client app in Apple app store

    Fig.2 – Cisco Secure Client in App Store
  3. Open Cisco AnyConnect

    Screenshot of Cisco secure client for iOS open screen

    Fig.3 – Open Cisco Secure Client in App
  4. Choose your "AnyConnect" Would Like to Send You Notifications preference

    screenshot of Anyconnect app requesting notifications for iOS

    Fig.4 – "AnyConnect" Would Like to Send You Notifications
  5. Click Connections from the menu then Add VPN Connection and enter the following details:

Description: you can call this what you like 

Server address: vpn.ucl.ac.uk

screenshot of cisco secure client-add-vpn1
screenshot ciscosecure-add-vpn 2

Fig.5 – Add VPN Connection...

6. Click Save

7. Click Allow at the "AnyConnect" Would Like to Add VPN Configurations notification

screenshot-Cisco-anyconnect-add-vpn-config

Fig.6 – "AnyConnect" Would Like to Add VPN Configurations notification

8.    If prompted, enter your iPad/iPhone passcode to Add VPN Configurations

screenshot of iPad passcode screen

Fig. 7 Enter IPad/IPhone passcode

9.    When the connection is Enabled (a tick will display next to the connection), click the AnyConnect VPN switch.

Cisco app screenshot showing how to Enable connection

Fig 8: Enable the connection

10. At the Authentication window, enter the details as below and click Connect

Group: RemoteAccess
Username: Your UCL userID@ucl.ac.uk
Password: your UCL password

The Remote Access VPN now uses Multi Factor Authentication (MFA), this provides additional security and means you won’t have to enter your credentials every time you log in. 
More details on how MFA works

Cisco user id login screen
cisco user id login password screen

Fig 9 - Enter your username and password

11.    When successfully connected, a VPN Configuration message will appear, click OK

Cisco Secure client app screenshot

Fig 10 - Secure Client connected to VPN

12.    To ensure you stay authenticated and signed into the VPN click Yes, on the Stay signed in message

Cisco stat signed in app message screen

Fig 11 - Stay authenticated

13.    To disconnect from UCL's VPN, click the AnyConnect VPN switch to the off position.

Cisco Secure client connection status app screen

Fig 12 - AnyConnect VPN connection status

 

 

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