Information Services Division


Connecting to the UCL VPN with Apple iOS (iPhone, iPad)

This guide explains how to connect to the UCL Virtual Private Network (VPN) which gives access to a variety of UCL services and resources from outside of UCL.

This guide is aimed at...

  • Staff
  • Students
  • IT Administrators
  • SLMS staff
  • Researchers

Before you start...

Important notice

When connected to the UCL VPN service, ALL your traffic will be sent through the UCL network, regardless of whether the destination is a UCL address or an address on the Internet.


  1. Go to the App Store

    iOS App Store icon

    Fig.1 – App Store icon
  2. Search for "Cisco AnyConnect" and install by clicking GET or cloud icon

    Cisco AnyConnect app in the App Store

    Fig.2 – Cisco AnyConnect in App Store
  3. Open Cisco AnyConnect

    Cisco AnyConnect iOS app icon

    Fig.3 – Cisco AnyConnect app icon
  4. Choose your "AnyConnect" Would Like to Send You Notifications preference

    AnyConnect notifications pop-up

    Fig.4 – "AnyConnect" Would Like to Send You Notifications
  5. Click Connections from the menu then Add VPN Connection...

    Cisco AnyConnect iOS add VPN connection

    Fig.5 – Add VPN Connection...
  6. At the Add VPN Connection window, enter the details as below:

    Description: You can call this what you like (we've chosen UCL VPN for this guide)
    Server Address: vpn.ucl.ac.uk
    Advanced: Click Advanced and go to the next step

    Cisco AnyConnect iOS add VPN connection details

    Fig.6 – Add VPN Connection details
  7. Make sure Network Roaming is disabled (as pictured below)

    Cisco AnyConnect iOS add VPN connection advanced details

    Fig.7 – Add VPN Connection (advanced options)
  8. Go back and click Save
  9. Click Allow at the "AnyConnect" Would Like to Add VPN Configurations notification

    AnyConnect add VPN configurations notification

    Fig.8 – "AnyConnect" Would Like to Add VPN Configurations notification
  10. If prompted, enter your iPad/iPhone passcode to Add VPN Configurations

    AnyConnect enter passcode to add VPN configurations

    Fig.9 – Enter iPad passcode
  11. When the connection is Enabled (a tick will display next to the connection), click the AnyConnect VPN switch

    Cisco AnyConnect iOS connection enabled

    Fig.10 – Connection enabled
  12. At the Authentication window, enter the details as below and click Connect

    Group: RemoteAccess
    Username: Your UCL userID@ucl.ac.uk
    Password: your UCL password

    The Remote Access VPN now uses Multi Factor Authentication (MFA), this provides additional security and means you won’t have to enter your credentials every time you log in. 

    There are more details on how MFA works on the link below: https://www.ucl.ac.uk/isd/services/stay-secure/multi-factor-authentication-mfa

    VPN log in screen

    Fig.11 – Enter your username and password
  13. When successfully connected to UCL's VPN, a VPN icon will appear in the top-right corner.

    Cisco AnyConnect iOS connected to VPN

    Fig.12 – AnyConnect connected to VPN
  14. To disconnect from UCL's VPN, click the AnyConnect VPN switch to the off position.


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