XClose

Information Services Division

Home
Menu

Add your account/log in to Mac Mail

You can set-up Mac Mail to connect to the live@UCL email and calendar service.

This guide is aimed at...

  • Staff

Before you start...

Read our support and features page

Instructions

1. Open Mac Mail, if you are adding your first email account, in the Choose a mail account to add... window, select  Exchange and click Continue.

choose a mail account to add window

Fig 1.  Choose a mail account to add window
View a larger version

Note: If you already have a personal email account connected to Mac Mail then go to Mail > Preferences and the Accounts window will open. Click on the + button on the bottom-left hand corner to create a new account.

connect1.5.png…

Fig 2. Location of the plus (+) button to create a new account
View a larger version

2. Type in your UCL email account details:

Name: Your name
Email Address: Your userID@ucl.ac.uk
Password: Your UCL password

Click Continue.

connect2.png…

Fig 3. Account details box
View a larger version

3. Mac Mail will automatically set up your UCL email account and you should get the account summary to confirm this is successful. Click Continue.

connect3.png…

Fig 4. Account Summary window
View a larger version

4.Select the Mail apps and click Done.

Note: The ISD IT Services does NOT support Contacts, Calendar, Notes and Reminders for Mac Mail. If you require support for Contacts and Calendar, we would require you to access these via Outlook Web Access (OWA).

connect4.png…

Fig 5. Location of the Mail option
View a larger version

5. Your UCL email account has now been successfully set up in Mac Mail.

connect5…

Fig 6. Example of a successful account set-up
View a larger version

Changing your account display name

1. Your new UCL email account may be assigned a display name ‘EXCHANGE’ when you first set it up. You can change this by going into your account settings and manually changing this to something of your choice. Click on Mail > Preferences…

connect6.png…

Fig 7. Location of Preferences option
View a larger version

2. In the Accounts window, change the Description field to something more meaningful. E.g. UCL email.

connect7.png…

Fig 8. The Accounts window
View a larger version

3. Exit and Save your changes. The display name of your email account will now have changed to the name you have chosen.

connect8.png…

Fig 9. Example of changed account display name
View a larger version

Related guides and other info:

Help and support:

Feedback

We are continually improving our site, so please provide us any feedback on this web page using the form below. It would also be really useful if we could discuss your feedback with you, so if you are happy to be contacted please include your UCL email address in 'Email' field below.

Please note: We can only respond to UCL email addresses

Help us improve this page