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IOE Student Helpdesk

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Welcome

The IOE Student Helpdesk team is here to help with any information or advice that you might need once fully enrolled onto your programme at UCL's Institute of Education.

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Opening Times

Our usual term-time opening hours are:

Monday9.30am to 5.00pm
Tuesday9.30am to 5.00pm
Wednesday9.30am to 5.00pm
Thursday9.30am to 5.00pm
Friday9.30am to 5.00pm

IOE Student Helpdesk, Level 5 Core A Wing, 20 Bedford Way, London, WC1H 0AL

What we do

Do you need help with an authorised absence? or getting your prior learning credits approved? For a comprehensive list of support and guidance on services available (from what we offer, to help available elsewhere at UCL), then please head over to What We Do.

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Where we are

We're located on Level 5 of the main IOE Building, 20 Bedford Way, Bloomsbury Campus and are open 9:30am - 5pm Monday to Thursday and from 9:30am to 4pm on Friday.

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How to contact us

If you need assistance with any of the areas outlined above, feel free to contact us on ioe-studenthelpdesk@ucl.ac.uk and we'll be sure to respond to your query within 2 working days.

If your query is urgent, please call 0207 612 6674 to speak to a member of the team.