IOE Student Helpdesk


Mental Health Champions

Sometimes we all need a friendly ear to listen. The IOE has a lovely bunch of mental health champions who you can speak to informally and confidentially. It's ok to not always be ok.

Meet your Mental Health Champions

Emma Leighton 

My name is Emma Leighton and I’m a programme administrator for the Psychology and Human Development Department at the UCL Institute of Education. I’m mum to an active 3 year-old and a socially distant cat both of whom like to appear in video calls. When I’m not working, I can usually be found chatting to my neighbours over the garden fence with a mug of tea.

 Lorraine Fernandes

I am Lorraine, a Programme Services Coordinator at IOE. I have worked in Higher Education for a number of years and have always enjoyed talking to students during the course of their academic journeys. In my spare time I enjoy cooking, discovering new restaurants with friends, and watching way too much crime drama (I’ve been told)!


Nick Watts

Nick has been working in education since 2004 and at UCL since 2017. He is committed to providing a great student experience and has a keen interest in wellbeing.


Richard Palmer