Information Studies


INST0031 Systems Management

This course provides a sound understanding of a range of issues relating to computer systems management and operation, including: day-to-day systems management, maintenance, user support, project management, system selection and evaluation, types of network, network management; website management, systems access and security, privacy, encryption, virus control, disaster planning, and system migration.

Learning outcomes: Upon successful completion of this course, students will have an awareness and understanding of: day-to-day systems-, database-, network- and website-management tasks; how to implement and manage measures to support systems access and security, including virus control; project management techniques, including how to plan for systems purchase, replacement and migration; the importance of forward-, maintenance- and disaster-planning; risk assessment; options for systems and user support.

This module runs on Wednesday mornings in term 2.

Outline timetable:
Week 1 - Introduction and overview
Week 2 - Project management, planning and analysis
Week 3 - System specification and selection
Week 4 - System migration and data conversion
Week 5 - Network management, system maintenance and user support
Week 6 - Reading Week
Week 7 TUTORIAL WEEK - no lecture: book individual tutorials
Week 8 - Disaster planning, virus control
Week 9 - Security and related issues
Week 10 - Website management and promotion

Preliminary reading:
McNurlin, B, Sprague, R & Bui, T. Information systems management in practice 8th ed. Upper Saddle River, N.J. : Prentice Hall, 2009.
White, M. The Intranet management handbook. London : Facet, 2011
Kyle, Mackenzie, , Making it happen : a non-technical guide to project management. Toronto ; New York : J. Wiley , 1998.
Barker, S & Cole, R. Brilliant project management : what the best project managers know, say and do. Harlow : Pearson Prentice Hall, 2009.
Cortada, J. How societies embrace information technology : lessons for management and the rest of us. Hoboken, N.J. : Wiley, 2009

Assessment: Assessment by coursework only
Compulsory for: MSc Information Science, MA ECP
Optional for: MA LIS, MA ARM, MA/MSc DH. This module is also available for short course students
Prerequisites: There are no formal prerequisites for this module
Taught by: Andy Dawson
Further information for students currently taking this module