UCL Human Resources


Physiotherapy service

UCL has a free physiotherapy service available as a benefit for staff.

According to NHS England, over 30 million working days are lost in the UK due to Musculoskeletal (MSK) conditions and account for 30% of GP consultations. 

MSK health and the symptoms linked to conditions have a significant impact on our wellbeing. To mitigate the impact of these and to support your rehabilitation, UCL has a free physiotherapy service available to all staff. 

About the service 

Your initial consultation will be 45 minutes, follow up appointments will be 30 minutes.  

You will be offered up to 5 sessions. 

Once the physiotherapist has completed your initial consultation, they will give you exercises for you to complete at home. These will be essential to your recovery and getting the most from the service.  

When can I access the physiotherapy service? 

If a musculoskeletal issue is impacting your ability to do undertake your role or get to campus. 

How do I access the service?  

You can self-refer or ask your manager to refer you. 

Complete the referral form and send it to wh.occupationalhealth@ucl.ac.uk. Our team will arrange an appointment based on yours and the physiotherapist's availability.