Grievance Policy

Overview

Policy and procedures to address concerns or complaints regarding a person’s work, working relationships or the working environment.  It is anticipated that most concerns will be resolved informally, however if it is considered that concerns have not been addressed adequately, a formal grievance may be raised.

The policy sets out the framework to ensure that where there is a problem, it is dealt with promptly, fairly and consistently.

Contents include

• Arrangements during Covid19 pandemic and beyond
• Purpose
• Scope
• Complaints involving students
• Definitions
• Policy
• Principles
• Stages
• Informal resolution stage
• Formal grievance stage
• Appeals
• Monitoring and review

Who should read this policy

• All staff

Policy

• UCL Staff Grievance Policy

Associated documents

• Appendix A : Formal Grievance Procedure
• Appendix B : Grievance Procedure Flowchart
• Appendix C : Appeals Procedure
• Formal Grievance Submission Template Form
• Formal Grievance Submission Template Form
• Confidential Investigation Report Template
• Confidential Investigation Report Template