UCL Human Resources


Record response rate for UCL Staff Survey

1 December 2017

The UCL Staff Survey 2017 had a response rate of 60% - our highest ever. 7203 staff completed the survey, and £35,105 has been donated to charity.

Colleague typing

The staff survey 2017 is now closed. All core UCL staff who joined the university before 01 September 2017 were invited to participate and a big thank you to everyone who took the time to register their feedback into this important initiative. Your feedback will help to shape the future direction of the university and make UCL a great place to work. We received the highest ever UCL response rate of 60% with 7203 staff completing the survey. Donations of £35,105 will be made to a selection of charities chosen by you including Macmillan Cancer Support, World Animal Protection, the UCL Student Hardship Fund and Sense.

What happens next?

The survey was carried out by ORC International to ensure anonymity and confidentiality of all staff taking part. ORC are now analyzing the responses and pulling together UCL-wide and faculty/division reports to inform the action planning phase. This will be completed in the New Year and the reports will be presented to the Senior Management Team (SMT) on 24 January 2018. The headlines from the overall UCL report will be shared with all staff at a Town Hall meeting on 13 February 2018 between 10.30-11.30am in Darwin B40 hosted by the Provost Professor Michael Arthur and Nigel Titchener-Hooker, the SMT staff survey champion. All staff are invited to attend this open session to discuss the headline results and understand what they mean for the university. Local results will be made available to staff through line managers from the w/c 18 February to inform the development of clear and achievable action plans to address the issues highlighted in the survey.

We have assured staff that their voice really matters and encourage all staff to participate in the discussions to review the feedback. Active participation in the development of local action plans will be a key opportunity for staff to get involved and help to make the changes needed. Deans, Vice-Provosts and Heads of Divisions will be responsible for ensuring they identify three areas to celebrate and share best practice, three areas to improve and three to investigate further. These plans and six monthly updates will be reported to SMT and made available to all staff on the staff survey website.

Sarah Danzie
Head of Employment Policy & Governance