LinkedIn Learning and other resources

LinkedIn Learning provides a range of relevant video tutorials to support your development. It covers business, leadership and personal development skills and UCL staff access it for free.

Communications and engagement

Communicating with Confidence

Duration: 1hr 16mins

Topics Covered:

Being a better communicator (what makes a good speaker, what holds people back, connecting with yourself and others and breathing properly)
Honing your message (knowing what to say and organising your thoughts)
Say it like you mean it (making every word count, sounding confident, power of the pause and slowing down)
Look like you mean it (using your eyes, talking with your hands, gesturing naturally  and managing facial expressions)
Confronting anxiety (handling nervousness, nervousness is common and making fake confidence real)

Communicating in Times of Change

Duration: 51mins

Topics Covered:

Why communication in times of change matters
Strategise your communication efforts
Crafting the change communication message
Understanding the people being asked to change (managing difficult questions, empathise with others)
Overcoming resistance

Delivery Tips for Speaking in Public

Duration: 31mins

Topics Covered:

Deliver like a pro (own the space you are presenting in, present with energy, using gestures when presenting and manage the Q&A etc.)
Quick drills (vocal warm up for speakers and get familiar with your speaking content etc.)

Interpersonal Communication

Duration: 37mins

Topics Covered:

Communicating with your colleagues (when to use the phone or send an email and how to interpret nonverbal cues etc.)
Communicating with your supervisor (how to manage expectations, ask your boss the right questions, know when to listen and when to speak etc.)
Communicating in tricky situations (communication and cultural differences, how to respond to critical feedback etc.)

Communicate to Influence

Duration: 23mins

Topics Covered:

The five common mistakes of communication
What can strain communication,
Fostering a connection with your audience,
Creating engaging content etc

Develop Your Writing Skills

Duration: 9hr 34mins

Topics Covered:

Writing with impact
writing with flair: how to become an exceptional writer
writing in plain language and writing articles

Executive Presence on Video Conference Calls

Duration: 34mins

Topics Covered:

Video conferencing pro tips (introducing yourself and speaking up and using visuals to support your content)
Video body language (perfecting eye contact, hand gestures on video, wardrobe choices etc.)
Positioning your camera, audio, backdrops and backgrounds etc.)

Digital Body Language

Duration: 25mins

Topics covered:

Digital body language
Understand the metamessage (respond carefully to digital messages)
Become an extraordinary communicator (communicate your feelings, negotiating power dynamics and take charge of your communication etc.)

High-Stakes Communication

Duration: 1hr 4 mins

Topics covered:

What is high-stakes communication
Manage your message for high-stakes moments (define the outcome, craft key messages, tell a story etc.)
Manage yourself in high-stakes moments (manage your mindset and manage your physical presence etc.)
Manage your stakeholders in high-stake moments (connect with individual stakeholders, managing multiple stakeholders and practicing high-stake moments etc.)
Avoid high-stake pitfalls

Preparing for Successful Communication

Duration: 1hr 3 mins

Topics covered:

Know your audience (read the room and understand objectives etc.)
Prepare your content (compose a successful opening, organise your ideas and compose a successful close etc.)
Connecting with your audience (craft compelling stories, interact with your audience, how to use visual aids and create memorable takeaways etc.)
Communicate with confidence (establish your credentials and practice delivery etc.)
Impromptu communication (know your message, answer tough questions and communicate the unknown etc.)

Communicating Nonverbally

Duration: 27mins

Topics covered:

Nonverbal communication (why nonverbal communication matters and decoding and encoding nonverbal signals etc.)
Micropositive nonverbal communication  (sending positive signals, how to know if someone is engaged, how to use confident body language and how to build rapport etc.)
Micronegative nonverbal communication (identify negative signals, how to know if someone is disengaged, how to know if someone is embarrassed and how to know if someone is nervous etc.)
Changing your nonverbal communication

Communicating Across Cultures

Duration: 32mins

Topics covered:

Understanding other cultures (being attuned to other cultures, navigating language differences and time orientation in different cultures etc.)ng Across Cultures
Engaging other cultures (building rapport across cultures and adapting communication styles direct/indirect/formal/informal etc.)

Skills for Inclusive Conversations

Duration: 53mins

Topics covered:

Stepping into inclusive conversations
Inclusive conversation skills (know yourself and others, prepare for the conversation, getting to shared meaning, honing skills for shared meaning and strive for reciprocal empathy etc.)
Inclusive conversation in practice (talking about race, religion and gender)

Building and managing diverse relationships

Managing Projects

Duration: 20h

Topics covered:

Project management foundations
Foundation Teams
Stakeholders
Communications
Technical Projects
Small projects
Schedules
Change management

Managing work transitions

Pre-retirement seminar: Legacy giving

Duration: 7 minutes

A video to support the pre-retirement seminar series. It is aimed at staff retiring imminently or considering retiring within the next 2 years.

Experiencing and managing change

A comprehensive set of resources in the form of videos, articles and books to help you build personal resilience strategies to have a more positive experience of change and enhance your capability for managing change at UCL.

Cultivating Mental Agility

Duration: 37 minutes

Topics covered:

Recognize the pitfalls that negatively impact a person’s mental agility.
Explain the advantages obtained by becoming mentally agile.
Identify the strategy mentally agile people use

Embracing Unexpected Change

Duration: 14 minutes

Topics covered:

Harness the power of change for your benefit and the benefit of those around you.
Learn how to put change in the proper context, create the right perspective, and ultimately become more resilient.

Handling Workplace Change as an Employee

Duration: 2 hours

Topics covered:

Discover how to better manage change occurring in the workplace; working with a new boss, getting new initiatives, handling restructuring, or working with a new team.

Emotional intelligence

Resilience and Resourcefulness

Duration: 2h 15minutes

Topics covered:

What is Resillience
Building Resilience
The Resilience Mindset

Working smarter

Getting Things Done

Duration: 30mins

Topics covered:

Learn how to capture,
Clarify, organize, reflect, and
Engage with tasks that are demanding your attention, and come away with a clear head and a clear focus.

Productivity: Prioritizing at Work

Duration: 48 mins

Topics covered:

Gain an understanding of what prioritization really means,
how to really understand what's important, and how priorities create clarity.
Create an attention path that is meaningful to you—whether it's looking at goals, energy, activity, or time availability.

Developing Resourcefulness

Duration: 18 mins

Topics covered:

Assess your resourcefulness by first evaluating your professional resources (personal network, expertise, information, and access to finances)
Deciding when and how to use them

Time Management: Working from Home

Duration: 85 mins

Topics covered:

Dave Crenshaw offers best practices for anyone who works full-time or occasionally from home.

Thriving @ Work: Leveraging the Connection between Well-Being and Productivity

Duration: 41 mins

Topics covered:

Live a life filled with less stress, greater well-being, and enhanced productivity by learning how to make transformational changes.

Remote working

Remote Work Foundations

Duration: 60 mins

Topics covered:

Learn how to work productively, when and where you want, and achieve the freedom and flexibility you need for a more balanced life.

Remote Working: Setting Yourself and Your Teams Up for Success

Duration: 14h

Topics covered:

Telecommuting
Virtual Teams
Productivity Improvement
Time Management

Wellbeing and resilience

Mental health and wellbeing

Duration: 22h 40minutes

Topics covered:

Meditation
Sleep
Setting Priorities
Facing Challenges
Joy, Building and Enhancing Resilience
Managing Depression in the Workplace
Balancing Work and Life
Wellbeing & Productivity
Mindfulness practices
Managing Stress
Avoiding Burnouts
Overcoming Imposter Syndrome

Supporting Your Well-Being during Times of Change and Uncertainty

Duration: 16h 7 minutes

Topics covered:

Mindfulness
Stress Management

Building Resilience

Duration: 34 minutes

Topics covered:

Identify strategies for facing rejection in your day to day life.
Recognize the skills you can practice to increase your resilience.
Explore reflection strategies you can use during a situation in order to build resilience.
Examine five post-event resilience building strategies using real-world examples.

Sheryl Sandberg and Adam Grant on Option B: Building Resilience

Duration: 18 minutes

Topics covered:

Dodging adversity is often not a choice.
Facebook COO Sheryl Sandberg and Wharton psychologist Adam Grant share their insights on building resilience in the face of setbacks.

Enhancing Resilience

Duration: 53 minutes

Topics covered:

Recognize the characteristics of four points on the Resilience Scale.
Explain the concept of having control in the context of confidence.
Summarize what it means to create a flow.
Recall the connection between stress and building resilience.
Determine how to perform a valuable review of your resilience process.

How to Manage Feeling Overwhelmed

Duration: 43 minutes

Topics covered:

Learn how to remain focused,
productive, and in control in the face of whatever comes your way.

Managing Stress

Duration: 21 mins

Topics covered:

Manage your stress more effectively.
Get tips for identifying your triggers,
managing your responses, and making more positive personal choices

Managing Stress for Positive Change

Duration: 57 mins

Topics covered:

Define “stress” and explain why it often occurs in the workplace.
Recognize the differences between acute and chronic stress.
List the three steps for managing stress.
Name three things the brain craves.
Identify the differences between primary stress reactions.
Recall the benefits of rhythmic breathing.

Managing Anxiety in the Workplace

Duration: 1hr 9 mins

Topics covered:

This course provides resources to help you manage your anxiety and be more effective and successful at work.

Managing Depression in the Workplace

Duration: 1hr 3 mins

Topics covered:

Learn practical techniques that can help individuals dealing with depression approach their work more effectively and reach out for the support they need.

Avoiding Burnout

Duration: 24 mins

Topics covered: