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Learn how to lead efficiently and effectively in response to the multitude of possible risks and crises healthcare settings face, while creating a resilient learning organisation in the process.
The health and healthcare sector faces numerous challenges, with the Covid-19 pandemic revealing underlying fragilities and inter-dependencies. Disruptions due to rising costs, inefficient management, demographic stresses and complex new technologies, as well as the stresses of the interface between private and public enterprises, all pose huge risks as well as opportunities to be assessed by healthcare leaders and managers.
Health and healthcare managers need to understand how to manage both risks and crises when they arise. Drawing on a wide range of research, professional experience and real world case studies, this course is designed to develop both competencies and confidence within healthcare leaders working in this area. As well as practical methods for identifying and managing risks, crises and disasters, a key component of this course is change management, and how organisations can acquire resilience as a by-product.
Producing effective healthcare leaders in the critical area of risk and crisis management, this course can help you to transform an organisation’s response to arising situations.
Who the programme is for
Our Managing Risk for Healthcare Leaders short course is for leaders across the health and healthcare sector, who have a need to advance their understanding of leading risk and crisis management. You may work in human resources, in a clinical setting, policymaking or healthcare management. Or you may work in an industry related to health that requires an understanding of leading risk and crisis management in healthcare.
Programme curriculum
This course is based on a contextualised approach to learning, with online lectures delivered by the course lead and UCL academics. This is supplemented by reading, participant discussion questions and marked assignments. Much of the learning will be directed through real world case studies and project-based learning from your course lead, who is a risk and crisis management expert.
You’ll learn material paced across three modules over a total of six weeks. Each module involves approximately 10 to 12 hours of content, which includes videos, reading, discussion forum activities and project assignments. A weekly session from your course lead also provides you with an opportunity to pull learning together and get involved in group discussion. Students will also be invited to a student orientation and on-boarding session prior to the commencement of the course.
Throughout the course, you will complete self-assessments such as multiple choice quizzes and unmarked self-reflection exercises to help you work through the material. To receive a certificate of completion for this course, you will complete all the marked assignments for each module, which includes a mandatory discussion forum, short written assignments and a final project.
Modules
- Risk Management in Healthcare Settings
This module introduces risk management, decision making for mitigating risks and communicating risks to staff and stakeholders. You will understand a range of models and approaches for assessing workplace risk, look at frameworks for decision making, and explore many of the tools that emerged during the Covid-19 pandemic for the stratification of risk.
- Crisis Management
Exploring risk and disaster reduction, this module also looks at dealing with uncertainty and increasing resilience in healthcare settings. In particular, you will examine various frameworks, approaches and case studies in relation to crisis management in healthcare, as well as how to reduce risks from disasters using lessons from the Covid-19 pandemic.
- Change Management
This module focuses on applying organisational change in relation to the complexities and stakeholders in healthcare settings. Examining the theory of leading and managing change, you will also look at how to design a change management strategy, including how to meaningfully measure outcomes and impact.