All post received from Royal Mail at 7am will be sorted and delivered on the morning post round between 8.45am and 9.30am. All internal UCL post is sorted and delivered within one delivery span i.e. collected am delivered pm, or collected pm and delivered am next working day.
We request that you give us at least one hour's notice of any posting over 200 items. Depending upon the weight of the bulk mail it may be necessary to provide an IDT as departments must pay for all mailings costing more than £50.
Mail Services do not send or receive courier items. It is the responsibility of each department to handle their own courier needs. Details about UCL approved couriers are available on the Procurement Services website.
Performance is monitored daily; checks are made each evening to ensure all mail has been processed. We have test letters passing through our system daily, the results of which will appear monthly on this website.