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Information and project management

Find contact information for staff involved with information, data, project and programme management as well as IT and web.

Krista Macmillan
Krista Macmillan

Head of Information & Project Management

Tel: 020 3108 7939 (internal: 57939)
Email: k.macmillan@ucl.ac.uk

Krista is responsible for developing and delivering the IT, management information and project management strategies, approaches and systems required to support and deliver the UCL Innovation & Enterprise strategy.

Before joining UCL, she worked for UCL Business, Scottish Enterprise and the University of California, Berkeley. Krista has an MSc Information Systems and an MA (Hons) English Literature.


Programme and project management 


Victoria Banks
Victoria Banks

Project Support Officer

Tel: 020 7679 9358 (internal: 09358)
Email: v.banks@ucl.ac.uk

Victoria delivers project support and project management for UCL Innovation & Enterprise and is supporting the transition of the PMO to a more self-service model.

Victoria has worked at UCL for over 12 years in a variety of roles, most recently as Short Course Manager, supporting academics in developing and delivering short course activity. 


IT and systems support 


Melissa Lamptey
Melissa Lamptey

Systems Support Manager

Tel: 020 3108 7941 (internal: 57941)
Email: m.lamptey@ucl.ac.uk

Melissa’s role involves: 

  • managing and supporting systems
  • developing processes, policy and guidance
  • providing web and multimedia support
  • acting as computer rep for the department
  • working closely with colleagues in ISD to provide IT support to users

Before joining UCL, Melissa worked as an assistant web designer for Medical Pages Ltd. She has a BSc in Multimedia Technology and Design.


Web management


Charlotte Harry

Web Manager

Tel: 020 7679 9172 (internal: 09172)
Email: c.harry@ucl.ac.uk

Charlotte oversees the UCL Innovation & Enterprise web portfolio.

Her role involves:

  • content design, strategy and management
  • overseeing web best practice, including accessibility and usability
  • search engine optimisation (SEO)
  • user experience (UX), including user research and testing

She supervises the training of content authors and manages the Web Content Editor.

Charlotte joined UCL from the Government Digital Service (GDS) where she was a content designer on the award-winning GOV.UK website. She has a background in higher education and an MSc in Digital Publishing.


Caroline May

Web Content Editor

Tel: 020 3108 6136 (internal: 56136)
Email: c.may@ucl.ac.uk

Caroline is responsible for the day-to-day running of the UCL Innovation & Enterprise website and the UCL central short courses website.

Caroline joined UCL in November 2016 from national charity Hospice UK, where she led on commissioning and editing content for their news website, ehospice UK.


Data management


Nicolás Ulloa Olguin
Nicolás Ulloa Olguin

Data Manager & Management Information Analyst

Tel: 020 3108 7932 (internal: 57932)
Email: nicolas.ulloa-olguin@ucl.ac.uk

Nicolás joined UCL Innovation & Enterprise in 2011 after graduating with a Master's degree in Management from UCL.

Before this he was a Planning, Programming and Control Engineer for Metro de Santiago. He holds a BSc in Industrial Civil Engineering from the University of Chile.


Harshila Rana

Data Business Analyst 

Tel: 020 3108 9039 (internal: 59039)
Email: h.rana@ucl.ac.uk

Harshila works with data and systems, undertaking analysis to support the business needs of UCL Innovation & Enterprise. She works closely with the Data Manager & Management Information Analyst and stakeholders to ensure the quality of data used by the department. She also provides support for Innovation & Enterprise’s data systems, including the CRM.

Harshila has experience in both higher education and local government, having worked as a Due Diligence Analyst at the London School of Hygiene and Tropical Medicine and a Procurement Analyst for the London Borough of Tower Hamlets.