Naomi Fulop

Professor of Health Care Organisation & Management

Phone: +44(0)20 3108 3267


Biographical Details

Naomi joined the Department of Applied Health Research in April 2012 as Professor of Health Care Organisation & Management.

Prior to this Naomi was Professor of Health and Health Policy at Kings College London since 2005, and Director of the King’s Centre for Patient Safety and Service Quality Research, one of two national centres funded since 2007 by the National Institute for Health Research. The Centre has used social science research to develop new ways of improving the quality and safety of care, and has generated important findings with relevance locally and nationally and provided opportunities for local healthcare professionals to engage in research in this area.

Naomi studied Politics and Social Administration at the University of Bristol, and completed her PhD in Medical Sociology at the University of London before undertaking a Masters in Public Health at Harvard on a Fulbright scholarship. Naomi was Senior Lecturer in the Department of Public Health and Policy at the London School of Hygiene and Tropical Medicine where she was also Director of the National Co-ordinating Centre for NIHR Service Delivery and Organisation R&D programme. For six years she worked in the English National Health Service (NHS) as a public health specialist, involved in implementing the reforms of the early 1990s.

Naomi has been a member of a number of research funding boards, including the Advisory Board of the Canadian Institutes of Health Research (CIHR's) Institute of Health Services and Policy Research for five years. Naomi also served for eight years as a non-executive director on the board of a large acute hospital trust in London.

Academic Interests

Naomi’s research interests are in at the interface between health policy and service delivery, management and organisation of health care. This has included a focus on relationships between and configurations of health care organisations (e.g. horizontal and vertical integration), change management, governance, and quality and safety. Naomi also has a keen interest in the relationship between research and policy/practice.

Her research has been funded by NIHR, Department of Health, the ESRC, and the EU. Findings from these studies have been published in high impact, peer reviewed journals and widely disseminated through both academic and policy/practitioner conferences, as well as in articles in professional and policy journals.

Key publications

-Higginson J, Walters R, Fulop N. Mortality and Morbidity meetings: an untapped resource for improving the governance of patient safety. BMJ Quality and Safety 2012. PubMed

· Robert GB, Anderson JE, Burnett SJ, Aase K, Andersson-Gare B, Bal R, Calltorp J, Nunes F, Weggelaar AM, Vincent CA, Fulop NJ; QUASER team. A longitudinal, multi-level comparative study of quality and safety in European hospitals: the QUASER study protocol. BMC Health Serv Res. 2011; 11:285. PubMed

· Edwards N, Fulop N. General practitioner commissioning groups. BMJ. 2011 Apr 28; 342: d2667. doi: 10.1136/bmj.d2667. PubMed

· Dodds A, Fulop N. The challenge of improving patient safety in primary care. Br J Gen Pract. 2009 Nov;59(568):805-6. PubMed

· Fulop N, Walters R, 6 P, Spurgeon P. Implementing changes to hospital services: factors influencing the process and ‘results’ of reconfiguration. Health Policy, 2011, doi:10.1016/j.healthpol.2011.05.015. PubMed

· Ocloo J, Fulop N. Developing a 'Critical' Approach to Patient and Public Involvement in Patient Safety in the NHS: Learning Lessons from other parts of the Public Sector? Health Expectations, 2011, doi: 10.1111/j.1369-7625.2011.00695.x. PubMed

· Snow R, Fulop N. Understanding issues associated with attending a Young Adult Diabetes Clinic: a case study. Diabetic Medicine 2012; 29, 257–259. PubMed

· Ramsay A, Magnusson C, Fulop N. The relationship between external and local governance systems: the case of Health Care Associated Infections and Medication Errors in one NHS Trust. BMJ Quality and Safety in Healthcare 2010; Qual Saf Health Care. 2010 Dec;19(6):e45. Epub 2010 Jun 27. PMID: 20584705. PubMed

· Ramsay A, Fulop N, Edwards N. The evidence-base for vertical integration in healthcare. J Integrated Care 2009; vol 17(2): 3-12.

· Collin S, Reeves B, Hendy J, Fulop N, Hutchings A, Priedene E. Implementation of computerized physician order entry (CPOE) and picture archiving and communication systems (PACs) in the NHS: quantitative before and after study. Brit Med J 2008; 337:a939 doi: 10.1136/bmj.a939. PubMed

· Hendy J, Fulop N, Reeves, B, Hutchings A, Collin S. Implementing the NHS information technology programme: qualitative study of progress in acute trusts. Brit Med J 2007; 334:1360 doi: 10.1136/bmj.39185.598461.551 (17 May 2007). PubMed

· Hendy J, Reeves B, Fulop N, Hutchings A, Masseria C. The National Programme for Information Technology: Challenges to Implementation. Brit Med J 2005; 331: 3331-336 doi:10.1136/bmj.331.7512.331 (Published 4 August 2005). PubMed

· Fulop N, Protopsaltis G, King A, Allen P, Hutchings A, Normand C. Changing organisations: a study of the context and processes of mergers of health care providers in England. Social Science and Medicine 2005 (6) 119-130. PubMed

· Rutter, D, Manley, C, Weaver, Crawford, MJ, Fulop, N. Patients or partners? Case studies of user involvement in planning and delivery of adult services in two recently-formed London Mental Health Trusts. Social Science and Medicine 2004; 58: 1973-1984. PubMed

· Lomas J, Fulop N, Gagnon D, Allen P. On being a good listener: setting priorities for applied health services research. Milbank Quarterly 2003; 81(3): 363-88. PubMed

· Fulop N, Protopsaltis G, Hutchings A, King A, Allen P, Normand C, Walters R. The process and impact of NHS trust mergers: a multi-centre organisational study and management cost analysis. Brit Med J 2002; 325:246-49. PubMed