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Sainsbury Centre for Mental Health 2001: Crisis Resolution
In general, the team should operate seven days a week, 24 hours per day throughout the year. This can be done if two shifts a day are scheduled for mornings and afternoons. It is useful to have one person operating an 'on-call' system during each shift to respond to new referrals. For late overnight shifts, two people should be available via a pager system for safety reasons in case night call-outs occur. (p.15)