5-doh
Hours of operation
- The service should be available 24 hours a day, 7 days a week
- A shift system reflecting differing working patterns is required. A minimum of two
- trained case workers should be available at all times
- Evening/through the night working is usually an on-call system
- Medical on call rota should allow senior psychiatrist to undertake home visits 24 hours
- a day
- Assessment team for acute assessment of new referral (available 24 hours a day): two
- trained case workers and a senior psychiatrist
- Home visits to known service users (available 24 hours a day): two case workers (p.21)
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