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Sainsbury Centre for Mental Health: Crisis Resolution and Home Treatment (2006)
CRT intervention includes some form of intervention in addition to medication review/delivery, risk assessment and referral on to other services.
A CRHT team should spend time talking to service users and their social networks; it is one of the most therapeutic things they can do. One of the most frequent complaints made about mental health services in general is how little time health professionals spend with service users and how little information they provide. The daily visits should not be just cursory affairs; staff should be making regular enquiries about the person's symptoms, functioning, social interactions, relationships and whatever is relevant. Carers should be asked for their comments on the above, and about how it is affecting them. Both service users and carers need information about the illness and its course, prognosis and treatment. (p.19)