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National Audit Office: Survey of Service Users (2008)
The CRT offers involved families/carers the opportunity to meet CRT staff separately from the service user to discuss their own support needs
"After the fourth day visiting my daughter, a member of staff talked to me in-depth. I was so distressed she took me aside, and I thought, 'Thank God, someone has finally treated me like a human being.'"
Simone (Carer)
Source: NAO carer focus group (p. 7)