Example job roles: Solution Architecture, Technical/Team Leadership, Senior Analysis/Development, Senior Systems Administration
Level: Advanced
Experiences
Activities and responsibilities likely to be required when working at this level
- System design for specialist technology
- Creation of high level design (HLD) and low level design (LLD) documents for IT services
- Subject matter expert (SME)
- Responsibility for the operational management of IT service
- Technical project management
- Contributing to, and possibly leading on the strategic direction of IT Services(s)
- Providing technical project management support; budgetary responsibility
- Attending and contributing to technical design authorities (TDA)
- Contributing to Business As Usual (BAU) team strategies
Personal and professional development
Development options to consider when working towards this level
Learning on the job
- Understanding systems problems and resolving problems identified
- Looking for service improvement opportunities
- Suggesting new technical approaches, making changes to existing processes and system configuration
- Keeping up to date with external change
- Looking for secondment opportunities
Learning from others
- Attending and contributing to architecture and design working groups
- Becoming an expert in a Community of Practice (CoP)
- Becoming a member of a project team
- Providing technical leadership support to colleagues
- Assisting others with problem solving issues
- Conference attendance
Formal learning
- Appropriate technical accreditation e.g. Microsoft, Cisco, Oracle, VM Ware
- Methodological e.g. PRINCE2, Scrum, Agile, ITIL.
Transferable skills and competencies
UCL uses the Universal Competency Framework (UCF) to discuss transferable skills. Find out more details on the framework.
Analysing
- Analysing and evaluating information
- Testing assumptions and investigating
- Producing solutions
- Making judgements
- Demonstrating systems thinking
Creating and innovating
- Innovating
- Seeking and introducing change
Applying expertise and technology
- Applying technical expertise
- Building technical expertise
- Sharing expertise
- Using technology resources
- Demonstrating physical and manual skills
- Demonstrating cross-functional awareness
- Demonstrating spatial awareness
UCL Ways of Working
These describe expected behaviours in line with UCL culture and values. For Ways of Working indicators and steps to development please refer to the Ways of Working website.
“Career Pathway roles are indicative and are not intended to be a description of the role in terms of responsibilty and duties.
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