Planning and Governance - grade 7

Experiences

Activities and responsibilities likely to be required when working at this level

• Operating and developing technical knowledge within a defined area of expertise (e.g. student surveys and engagement, quality assurance, research misconduct) or within an academic unit
• Developing and applying regulations within the defined area (expertise or academic unit) and possibly leading a team
• Working independently within quality assurance frameworks
• Providing expert advice and guidance, including in some complex/new situations (e.g. fair application of regulations and policies, complaints management, student discipline)
• Producing and/or using data to inform insight (e.g. analysing results of student surveys, reporting on outcomes of extenuating circumstances applications)
• Planning and undertaking activities that respond emerging priorities alongside business as usual tasks
• Contributing to the development of policies and practices (expertise or academic unit)
• Awareness of the wider internal and external context (e.g. other UCL academic units and HEIs)
• Involvement in the management of committees and working groups
• Confident communication of complex information including high quality reports and presentations to senior staff and committees within a defined work area.

Personal and professional development

Development options to consider when working towards this level

Learning on the job

• Taking on projects that help develop an advanced practical application how to make best use appropriate technology (e.g. Excel) in order to manage work
• Build expertise in advising with reference to UCL regulations, both as they relate to your area of work, and the wider institution and sector
• Develop experience of managing resources (e.g. people supervision and/or finance).

Learning from others  

• Get involved with the Association of University Administrators (AUA) sign up to mailing lists or attend conference or meetings
• Take the initiative to join and contribute to a change project or a working group.

Formal learning

• Building advanced knowledge of education support systems such as Portico and Moodle
• Advanced training in MS Office packages (Excel, Word, Outlook)
• Attend training in data analysis and manipulation (e.g. LinkedIn Learning and UCL training).

* You may wish to explore the listed formal training themes / topics on LinkedIn Learning.

Transferable skills and competencies

UCL uses the Universal Competency Framework (UCF) to discuss transferable skills. Find out more details on the framework.

Adapting and responding to change

• Adapting.
• Accepting new ideas.
• Adapting interpersonal style.
• Showing cross-cultural awareness.
• Dealing with ambiguity.

Analysing

• Analysing and evaluating information.
• Testing assumptions and investigating.
• Producing solutions.
• Making judgements.
• Demonstrating systems thinking.

Planning and organising

• Setting objectives.
• Planning.
• Managing time.
• Managing resources.
• Monitoring progress.

UCL Ways of Working

These describe expected behaviours in line with UCL culture and values.  For Ways of Working indicators and steps to development please refer to the Ways of Working website.