Planning and Governance - grade 6

Experiences

Activities and responsibilities likely to be required when working at this level

• Working relatively independently within quality assurance frameworks
• Planning and undertaking specific and core activities across the academic year (e.g. timetabling/room booking)
• Supporting academic review
• Planning and coordinating assessment scheduling and ensure that marks and records are handled and maintained correctly to ensure quality
• Understanding the importance of your work to the overall student experience
• Interpret and apply regulations as appropriate
• Servicing committees
• Coordinate and analyse student surveys as part of QA processes
• Servicing committees and working groups (providing administrative support and coordination)
• Communicating verbally and in writing across a variety of groups and people.

Personal and professional development

Development options to consider when working towards this level

Learning on the job

• Familiarity with UCL regulations
• Find opportunities to hone written and other communication styles
• Develop opportunities to exercise judgement and make decisions based on set guidelines or frameworks
• Gain some understanding of how to interpret basic data such as surveys.

Learning from others  

• Get involved with appropriate networks and forums (e.g. teaching administration)
• Support/shadow colleagues in servicing committees.

Formal learning

• Learning how to make effective use of MS Office packages (Excel, Word, Outlook)
• Attend training to learn how to service committees effectively
• Develop an understanding of education support systems such as Portico and Moodle.

* You may wish to explore the listed formal training themes / topics on LinkedIn Learning.

Transferable skills and competencies

UCL uses the Universal Competency Framework (UCF) to discuss transferable skills. Find out more details on the framework.

Developing results and setting customer expectations

• Focusing on customer needs and satisfaction.
• Setting high standards for quality.
• Monitoring and maintaining quality.
• Working systematically.
• Managing quality processes.
• Maintaining productivity levels.
• Driving projects to success.

Writing and reporting

• Writing correctly.
• Writing clearly and fluently.
• Writing in an expressive and engaging style.
• Targeting communication.

Analysing

• Analysing and evaluating information.
• Testing assumptions and investigating.
• Producing solutions.
• Making judgements.
• Demonstrating systems thinking.

UCL Ways of Working

These describe expected behaviours in line with UCL culture and values.  For Ways of Working indicators and steps to development please refer to the Ways of Working website.