Employee Engagement

The Employee Engagement family sits within the Human Resources practice area. An example career pathway could take you from Senior HR/Staffing Officer to Head of Employee Experience.

What is Employee Engagement?

Employee engagement is centred around employees’ emotional commitment to an organisation and having a clear line of sight between their job role, purpose and objectives of the organisation. We know, that having an engaged workforce plays a key role in achieving our vision and can lead to higher levels of talent retention, innovation and productivity as well as employee satisfaction and fulfilment.

Given its broad scope, employee engagement is an area that is rarely specialised in and tends to be carried out by Transactional HRs and business partners as well as change managers, Equality, Diversity and Inclusion managers, and communication leads in centralised divisions and in academic departments.

People working in employee engagement have an understanding of what drives engagement levels, and how to mitigate the exclusion of marginalised groups. The role-model engagement themselves. They analyse and interpret data to get a clearer picture of staff needs and define what is really working and what can be improved. The activities involved are varied and could include designing and implementing approaches to assess employee engagement, anticipating future trends and integrating employee engagement into wider policy frameworks.