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UCL Career Frameworks

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Programme Administration

The Programme Administration family sits within the EASS practice area. An example career pathway could take you from Administrator to Head or Deputy Director.

What is Programme Administration?

The role of programme administration is to support academic Programme Directors in the professional planning, effective delivery and evaluation of programmes. This is a predominantly staff facing role which is mostly based in academic departments or faculties with staff using Moodle, CMIS and Portico. We carry out a variety of activities in the day-to-day support and planning for programmes including providing information for timetabling, servicing committees, organising/ allocating seminar groups, organising events (such as field trips, clinical placements and industrial placements), organisation around assessments (including arranging marking  and  inputting  of marks) and attendance monitoring.

We also work with the programme director to support QA processes, such as academic review, at programme level and gathering and sharing programme   and module information. Where we deal with Postgraduate Research students, we will manage the arrangements around upgrades, exams and awards. We liaise with senior academic staff in relation to teaching delivery and with external contributors to the programme as necessary.  We also build and maintain effective professional relationships and have the tact and diplomacy to deal with senior colleagues and students.

Role Profiles 

Case Studies

Stephanie Dutton

Stephanie Dutton

Undergraduate Programmes Administrator

Meet Stephanie

profile - head and shoulders

Jenni Todd

Teaching Administrator

Meet Jenni