Key facts
- Funding Body/Client: TSB / ESRC
- Project Partners: AMEY UK (Built Environment Division)
- Total Project Value: £173,000
- UCL/IEDE Project Value Share: £173,000
- Duration: 2014- 2016 (projected)
- Status: Active
Overview
The project seeks to develop a formal methodology for the identification, implementation tracking and subsequent measurement of the impact of innovation in facilities management (FM) service delivery. This development is expected to deliver a service innovation framework that will enable Amey to accurately predict the value of both tangible and intangible benefits of service innovation within the proposals submitted to potential clients. In addition, it is expected to enable understanding of the value-for-money position as well as other associated benefits of a formal approach to managing service innovation.
People
PI-Michael Pitt, Peter McLennan
Links
Company Link: amey
For further information please contact: Peter McLennan