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Revisiting our Inspirational Female Line Managers: Work Life Balance and Support

Welcome to the final article in the Astrea Policy Team’s ‘Revisiting our Inspirational Female Line Managers’ series.

Weronika Benning, Hannah Biggs, and Rhiannon Williams

We’re back again to finish our conversation with three of our nominated Inspirational Female Line Managers (IFLMs): Hannah Biggs, Senior Sustainability Manager, Sustainable UCL, Rhiannon Williams, Senior Campaign Relations Manager, Internal Engagement, UCL Advancement and Weronika Benning, Business Development Manager, UCL Careers. This month’s focus is work-life balance and how line managers can support themselves, and their team members, in their role.  

If you missed the first two installations of this conversation, they can both be read on the Astrea News website. The first article introduces our IFLMs and discusses what inspires them. The second addresses the challenges of leadership, management, and EDI.  

Find out more about the Astrea Celebrates Inspirational Female Line Managers campaign. 

(Astrea) What support did you receive as a line manager and leader at UCL?  

(H) Leadership programmes explain how to lead, though actually gaining skills for managing people through specific management training is sparse. Sometimes, policies or guidance documents are different across departments, or are interpreted differently, which is difficult. It would be great to have more detail on policy around UCL recruitment, in terms of EDI and recruiting fairly. 

(W) It can be very difficult when you step into your first management role and it might feel a bit like being thrown into the deep end. I did a lot of learning on my feet, which was great, as it took me a long time to get onto any training courses. Self-awareness and listening skills will help enormously, and remember that you can gain a lot from peer support and informal mentoring. 

(R) I completed an online management course, which was a really helpful starting point, but it would have been valuable to have been able to put the learning into practice. In addition to management or leadership courses, I think that everyone everywhere could benefit from active listening training. It is a skill we need as leaders, colleagues and in our personal lives too. 

Related resources

UCL’s recruitment and selection policy can be read on the UCL website. For specific questions related to recruitment of a role, it is recommended that you email your recruiting manager or the Head of Recruitment, Angela Clark.  

If you are looking for more training in line management and leading people, UCL has a range of available resources for you to explore.  

The UCL Leadership Programmes provide combinations of online and in-person courses in management for UCL staff. Of particular note, People Management Essentials is a course that equips UCL managers with the knowledge and tools they need to lead and manage their teams effectively. Women in Leadership was specifically developed to empower women and non-binary individuals to develop their leadership potential.  

UCL Learning Academy also offers training and development opportunities for all staff to support the development of professional skills, including courses on essential skills for being more assertive, coaching skills, handling conflict, and having courageous conversations.  

(Astrea) What would you like to see implemented to further support women in the workplace?  

(W) Mentoring is very powerful, but I appreciate it is not easy to set-up or run. I think it’s important to see an objective viewpoint from someone who has been there and can build your confidence – this can be a barrier to women’s career journeys. 

(H) There are many women-only courses available, but it is crucial to consider intersectionality to ensure our environment is inclusive for everyone. Additionally, it would be beneficial for everyone to gain a better understanding of UCL’s governance system and learn how to effectively implement change through policies and strategies, thereby sharing implicit and often invisible knowledge. 

(H) Your ability to manage the workplace environment in relation to the requirements of your staff and the new hybrid working arrangements is a challenge, for example, related to avoiding burnout and setting boundaries.  

Related resources

If you are looking for guidance on hybrid working at UCL, UCL has developed policies that clarify roles and responsibilities of UCL employees and managers regarding hybrid work. This guidance is bolstered by UCL’s flexible working policy, which outlines UCL’s approach to flexible work and the procedures that must be followed.  

(Astrea) Can you think of any inspirational female leaders (fictional, historical, or real) who inspire you? 

(R.) Amy Poehler’s character, Leslie Knope, on Parks and Recreation – passionate, enthusiastic, and such a leader, but also flawed, as we all are in different ways. 

(W) Lisa Simpson! 

(H) Christiana Figueres and Mikaela Loach – supporting the fight for climate justice. 

Recommended reading and resources chosen by our IFLMs and the Astrea Policy team: 

(W) The podcast You’re Wrong About often focuses on women who have been mistreated by history. Inspirational, but also very funny. 

(H) Mary Robinson’s book Climate Justice: A man-made problem with a feminist solution. 

(Hannah Kahn, Astrea Committee) - The History Chicks podcast by Beckett Graham and Susan Vollenweider.  

Work-Life Balance at UCL

It is a priority of UCL that staff achieve a positive work-life balance. UCL has generous annual leave and is able to facilitate a range of flexible working options, outlined on their policy page. A few tips to practice positive work-life balance include: 

  • Setting clear boundaries between work and personal life 
  • Practicing efficient time management, so that you can complete work responsibilities and spend out-of-office time pursuing personal goals 
  • Talking to your line manager if you are struggling with work-life balance 
  • Taking breaks throughout the day to stretch, eat, and get some time outdoors 
  • Planning vacation days in advance 

If you are interested in learning more about workplace health support, UCL offers a range of resources that can be viewed on the UCL Human Resources website. For managers and leaders, there are specific resources related to embedding wellbeing in your team. Visit the website to learn how to become a wellbeing champion, how to train as a Mental Health First Aider, and to develop your knowledge about wellbeing. There are also lots of ways that you can connect with colleagues across the university, such as through staff networks, clubs, and wellbeing events.  

Further wellbeing support is provided to staff via the Spectrum.Life app, which includes emotional support, financial and tax advisors, parenting coaches, and holistic wellbeing advice. 

Finally, a big thank you to all our fabulous Inspirational Female Line Managers for their time and wisdom, and for taking part in this series.