ARC and the Research Data Management team (Library Services) run regular drop-in sessions for all research staff and research students, providing digital research support, troubleshooting and advice.
If you would like to discuss something in person, you are welcome to visit us during the dates/times/venues below. If the problem is likely to need a lengthy discussion (half an hour or more) or requires very specific knowledge (e.g. of an unusual programming language) it would be very helpful if you could email a short summary of your problem to arc@ucl.ac.uk at least 2 days before the session you would like to attend - we can then try to make sure a member of staff with appropriate expertise is available.
Upcoming in-person sessions
Date | Time | Location |
---|---|---|
Tuesday 10th September 2024 | 11am - 12:30pm | 26 Bedford Way, Room 448 |
Tuesday 24th September 2024 | 11am - 12:30pm | 26 Bedford Way, Room 448 |
Tuesday 8th October 2024 | 11am - 12:30pm | UCL GOSICH - Wolfson Centre, Room D (Ground Floor) |
Tuesday 22nd October 2024 | 11am - 12:30pm | UCL GOSICH - Wolfson Centre, Room D (Ground Floor) |
Tuesday 12th November 2024 | 11am - 12:30pm | 20 Bedford Way, Room C3.14 |
Tuesday 26th November 2024 | 11am - 12:30pm | 20 Bedford Way, Room C3.14 |
Tuesday 17th December 2024 | 11am - 12:30pm | 20 Bedford Way, Room C3.14 |
Research Programming Hub
If you're looking for support with computer programming you can also find help via the UCL Research Programming Hub: a UCL wide network for people who are interested in programming. The Programming Hub Slack workspace is open to anyone with an @ucl.ac.uk email address and features a #helpme channel where you can post your questions to the community. Slack's guide for new users provides a quick introduction if you're new to the platform.
Documentation and Guides
- Research Computing Documentation (for Myriad, Kathleen, Michael and Young)
- Using GitHub
- Research Data Storage Service FAQs
- Research Data Repository Documentation
- Electronic Research Notebook FAQs
- Research Data Management Guides
- Research Publications Service FAQs
- IRIS FAQs
- Data Safe Haven User Guide
Support email addresses
- Research Collaborations ARC.Collaborations@ucl.ac.uk
- Research Computing Services rc-support@ucl.ac.uk
- Research Data Stewards/Research Data Storage Service researchdata-support@ucl.ac.uk
- Research Data Repository researchdatarepository@ucl.ac.uk
- Data Science Consultancy ARC.datascience@ucl.ac.uk
- Electronic Research Notebook ern-support@ucl.ac.uk
- Research Publications Service rps-support@ucl.ac.uk
- IRIS iris-support@ucl.ac.uk
- Data Safe Haven (getting access) infogov@ucl.ac.uk
- Data Safe Haven Consultancy rsdg-dsh@ucl.ac.uk
- Data Safe Haven Support dsh-support@ucl.ac.uk
- Medical Imaging Research Software Group/XNAT Service arc.medical-imaging@ucl.ac.uk
- General queries arc@ucl.ac.uk