ARC and the Research Data Management team (Library Services) run regular drop-in sessions for all research staff and research students, providing digital research support, troubleshooting and advice.
If you would like to discuss something in person, you are welcome to visit us during the dates/times/venues below. If the problem is likely to need a lengthy discussion (half an hour or more) or requires very specific knowledge (e.g. of an unusual programming language) it would be very helpful if you could email a short summary of your problem to arc@ucl.ac.uk at least 2 days before the session you would like to attend - we can then try to make sure a member of staff with appropriate expertise is available.
| Date | Time | Location |
|---|---|---|
| Tuesday 05th May 2026 | 11am - 12:30pm | UCL Careers, 40 Bernard Street, Room 204 |
| Tuesday 19th May 2026 | 11am - 12:30pm | Cancelled due to planned train strike |
| Tuesday 09th June 2026 | 11am - 12:30pm | Torrington Place (1-19) Teal Room, B07 |
| Tuesday 23rd June 2026 | With apologies, this has been cancelled due to UCL advice regarding the heatwave, please join the next online drop in session on Monday. | |
| Tuesday 7th July 2026 | 11am - 12:30pm | 26 Bedford Way Room 219 |
| Tuesday 21st July 2026 | 11am - 12:30pm | 26 Bedford Way Room 313 |
| Tuesday 04th August 2026 | 11am - 12:30pm | 26 Bedford Way Room 313 |
| Tuesday 18th August 2026 | 11am - 12:30pm | UCL Careers, 40 Bernard Street, Room 204 |
Research Programming Hub
If you're looking for support with computer programming you can also find help via the UCL Research Programming Hub: a UCL wide network for people who are interested in programming. The Programming Hub Slack workspace is open to anyone with an @ucl.ac.uk email address and features a #helpme channel where you can post your questions to the community. Slack's guide for new users provides a quick introduction if you're new to the platform.
Documentation and Guides
- Research Computing Documentation (for Myriad, Kathleen, Michael and Young)
- Using GitHub
- Research Data Storage Service FAQs
- Research Data Repository Documentation
- Electronic Research Notebook FAQs
- Research Data Management Guides
- Research Publications Service FAQs
- IRIS FAQs
- Data Safe Haven User Guide
Support email addresses
- Research Collaborations ARC.Collaborations@ucl.ac.uk
- Research Computing Services rc-support@ucl.ac.uk
- Research Data Stewards/Research Data Storage Service researchdata-support@ucl.ac.uk
- Research Data Repository researchdatarepository@ucl.ac.uk
- Data Science Consultancy ARC.datascience@ucl.ac.uk
- Electronic Research Notebook ern-support@ucl.ac.uk
- Research Publications Service rps-support@ucl.ac.uk
- IRIS iris-support@ucl.ac.uk
- Data Safe Haven (getting access) infogov@ucl.ac.uk
- Data Safe Haven Support dsh-support@ucl.ac.uk
- Medical Imaging Research Software Group/XNAT Service arc.medical-imaging@ucl.ac.uk
- General queries arc@ucl.ac.uk
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