ARC is starting a new series of regular online drop-in sessions for all research staff and research students, providing digital research support, troubleshooting and advice.
These sessions will run every Monday from 3pm to 4pm starting in February.
Please note that there will be no online drop-in sessions on Monday 25th August and Monday 1st September, due to staff holidays.
If the problem is likely to need a lengthy discussion (half an hour or more) or requires very specific knowledge (e.g. of an unusual programming language) it would be very helpful if you could email a short summary of your problem to arc@ucl.ac.uk at least 2 days before the session you would like to attend - we can then try to make sure a member of staff with appropriate expertise is available.
Upcoming online sessions
| Date | Time | Link |
|---|---|---|
| Monday 17th August 2026 | 3pm - 4pm | Teams meeting link |
| Monday 24th August 2026 | 3pm - 4pm | Teams meeting link |
| Monday 7th September 2026 | 3pm - 4pm | Teams meeting link |
| Monday 14th September 2026 | 3pm - 4pm | Teams meeting link |
| Monday 21st September 2026 | 3pm - 4pm | Teams meeting link |
| Monday 28th September 2026 | 3pm - 4pm | Teams meeting link |
| Monday 05th October 2026 | 3pm - 4pm | Teams meeting link |
| Monday 19th October 2026 | 3pm - 4pm | Teams meeting link |
Research Programming Hub
If you're looking for support with computer programming you can also find help via the UCL Research Programming Hub: a UCL wide network for people who are interested in programming. The Programming Hub Slack workspace is open to anyone with an @ucl.ac.uk email address and features a #helpme channel where you can post your questions to the community. Slack's guide for new users provides a quick introduction if you're new to the platform.
Documentation and Guides
- Research Computing Documentation (for Myriad, Kathleen, Michael and Young)
- Using GitHub
- Research Data Storage Service FAQs
- Research Data Repository Documentation
- Electronic Research Notebook FAQs
- Research Data Management Guides
- Research Publications Service FAQs
- IRIS FAQs
- Data Safe Haven User Guide
Support email addresses
- Research Collaborations ARC.Collaborations@ucl.ac.uk
- Research Computing Services rc-support@ucl.ac.uk
- Research Data Stewards/Research Data Storage Service researchdata-support@ucl.ac.uk
- Research Data Repository researchdatarepository@ucl.ac.uk
- Data Science Consultancy ARC.datascience@ucl.ac.uk
- Electronic Research Notebook ern-support@ucl.ac.uk
- Research Publications Service rps-support@ucl.ac.uk
- IRIS iris-support@ucl.ac.uk
- Data Safe Haven (getting access) infogov@ucl.ac.uk
- Data Safe Haven Support dsh-support@ucl.ac.uk
- Medical Imaging Research Software Group/XNAT Service arc.medical-imaging@ucl.ac.uk
- General queries arc@ucl.ac.uk
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