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Living in halls during coronavirus

We have had to make changes to services and facilities in our halls. Read through the information below to help you stay safe while you are living in halls.

Last Updated

Friday 6 August 2021

Welcome to UCL Accommodation!

These pages will be updated as and when we have new information that may affect services on site, but please check the Public Health England website for the latest official advice as the situation is changing frequently.

We thank you for your continued patience and understanding as we work to support you and our staff. If you have just arrived from outside of the UK or have been asked to self-isolate, please visit our Quarantining and Self-Isolation in halls page.

Arthur Tattersall Single Room

Latest

In line with Government guidance and advice from UCL’s own public health experts, some coronavirus restrictions have been lifted on campus. This means that one-way systems are being removed, social distancing requirements have been relaxed, and most spaces can return to their normal capacity. 

We are reopening outside spaces and common rooms in halls, and computer rooms and study spaces, where appropriate. These spaces will be open 8.30am-11pm.

General guidelines

It is important that you continue to follow the latest Government guidance to reduce the spread of infection. This is to keep everyone safe, including our students and the staff onsite who are making it possible for you to continue living and studying in London. 

When you are on campus and in halls:

  • You must stay at home if you feel unwell
  • Get tested for COVID-19 twice a week even if you don’t have symptoms. 
  • If you start showing COVID-19 symptoms, self-isolate immediately, take a test and continue to report your status to Connect to Protect. If you do need to self-isolate we offer support in halls.
  • We encourage you to get vaccinated for COVID-19 as soon as you are eligible. 
  • Unless you are exempt, we expect everyone on campus to wear a face covering in indoor spaces, including in lectures, seminar rooms, study spaces, offices and labs.
  • Wash your hands frequently. Hand sanitiser is freely available on campus and in halls.
  • Authorised parties or gatherings can now take place in line with general regulations and should finish by 11pm.
  • Visitors and overnight are now permitted, but only one at a time. Find out more below.
  • There will be an on visitors and overnight embargo from Wednesday 1 – Tuesday 31 September to reduce the amount of people in building during the check-in period.  

Services may differ between UCL and Unite run halls. Please see the relevant guidelines below. 

On-site services and support for UCL Accommodation

There will be an embargo on guests in halls from Wednesday 1 – Thursday 30 September to reduce the amount of people in halls during the check-in period for the new academic year.  

Reception

Reception will be open 24/7. Unless you are exempt we expect you to wear a face covering when you do so. 

Post

You will still be able to receive post and parcels, but we ask that you do not place an excessive amount of unnecessary online orders at this time. You will be notified by email when a delivery has been received on your behalf.

​​Maintenance

If you discover an issue in your room, or any shared areas, that require maintenance, please report directly to you hall team either via phone or email, or by going in person to reception.

Events
  • Currently no face-to -face events have been arranged for academic year 2021/22, please keep an eye on our Flourish events calendar for the most up-to-date information. 
  • You may now have authorised parties and social gathering but these must be in line with UCL Accommodation General Regulations and finish by 11pm. 
  • Our Flourish programme will continue to offer online events for quarantining and self-isolating students in the meantime.
Student Residence Advisors (SRAs)

We will still have SRAs living on site to support you throughout your time in UCL Accommodation.

If you need to talk to them, just contact your site team (you can find the number in our Facebook album), and they will put them in touch with you.

You can also contact your SRA through our new weekly Meet your SRAs events.

The SRAs are the first point of contact for any welfare or pastoral issues you or a fellow student may have. They can direct you to UCL’s support services for students and can call emergency services if you ever need them. They can also help you become familiar with your accommodation site and local amenities, provide you with useful tips for university life and are responsible for evacuating the building safely in the event of a fire alarm.

Meet your SRA

Shared kitchens

Kitchens can now be used as usual in line with UCL Accommodation General Regulations.

While kitchens will continue to be cleaned on a regular basis, there will still be additional cleaning materials available where needed and we ask that you continue to clean up after yourself after using the kitchen. Please remember the following:

  • Wash up your own crockery and cutlery.  
  • You must remove all your waste from your kitchen.
  • We encourage you to wipe down fridges/cupboard handles/doors and any other areas you have touched or used frequently.
  • We encourage you wipe down any shared equipment e.g. the vacuum cleaner, after use before returning it for others to use.
Shared bathrooms

Regular cleaning will take place throughout the day however we encourage you to still wipe down any touch points you have been in contact with before leaving.

Laundry room

Laundry rooms can now be used as usual.

Computer rooms and study spaces

Computer rooms and study spaces have reopened from 8.30am-11.00pm

While using these spaces we ask you to: 

  • Wear a face covering, unless you are exempt.
  • Please be respectful and considerate of others in situations where they could feel uncomfortable.
  • We encourage you to bring your own laptop. 
  • The rooms will be cleaned daily but please also wipe down any surfaces, including computers and keyboards, once you have used them ready for the next user
Communal outside spaces and common rooms

Following the recent Government announcement on moving into the next stage of the ‘roadmap’, and after consultation with Public Health England (PHE), we have reopened outside spaces and common rooms. These spaces will be open between the hours of 8.30am-11pm.

Some important measures that will need to be followed whilst using the communal spaces are: 

  • No alcohol is to be consumed.
  • No parties .
  • We expect you to wear a face covering in indoor areas, unless you are exempt.
  • Communal spaces will be cleaned daily but we encourage you to also wipe down any surfaces once you have used them ready for the next user.

Please remain vigilant whilst using communal spaces to keep everyone safe and reduce the spread of the virus. 

Waste

You will be responsible for the removal of your waste from your room and shared kitchens to the bin store in your hall.

Guests

In line with Government guidance and advice from UCL’s own public health experts, some further coronavirus restrictions have been lifted in halls. 

You are now permitted to have guests in halls, in line with the General Regulations, including overnight guests.

The following rules apply:

  • You are only allowed one guest at a time.
  • Guests may only stay for 3 nights in any one calendar month.
  • Your guest must sign in and out at reception, providing their name, contact details, and their arrival and departure time/date.
  • You are responsible for your guest and must be with them at all times.
  • Your guest must follow all UCL Accommodation rules and regulations.
  • If your guest does not follow the rules and regulations, the site team have the right to revoke all guest rights.
  • Your guest must not visit site if they have developed any Coronavirus symptoms or are awaiting results from a test. 
  • If your guest receives notification to isolate from NHS Test and Trace, or develops Coronavirus symptoms they must return to their home immediately and with minimal contact with anyone on site. You and anyone who has been in contact with your guest should follow Government Guidance, in case there is a need for you to self-isolate.

There will be an embargo on guests in halls from Wednesday 1 – Thursday 30 September to reduce the amount of people in halls during the check-in period for the new academic year.

Fire Evacuation

In case of a fire alarm activation, standard fire evacuation procedures should not be compromised, but we ask you to wear a face coving if you can. 

On-site services and support for Unite Accommodation 

Please note, the information below was up to date as of academic year 2020/21 and will be updated as soon as possible. In the meantime, if you are staying at a Unite hall and you have any questions please contact your site team directly. 

Reception
  • We encourage that you email/call reception first if you need any assistance to help lower the number of people in the reception area at any one time
  • Will be open 24/7 We ask that you wear a face covering when coming down to reception.
Post

You will still be able to receive post and parcels, but we ask that you do not place an excessive amount of unnecessary online orders at this time. You will be notified by email when a delivery has been received on your behalf.

Maintenance

If you discover an issue in your room, or any shared areas, that require maintenance, please report via the MyUnite app.

If it is an issue that needs urgent attention you will need to call reception immediately If one of our contractors need to enter your room, you will be asked to leave the room first to allow them to enter whilst maintaining social distancing.

Events
  • Currently no face-to -face events have been arranged for academic year 2021/22, please keep an eye on our Flourish events calendar for the most up-to-date information. 
  • You may now have authorised parties and social gathering but these must be in line with UCL Accommodation General Regulations and finish by 11pm. 
  • Our Flourish programme will continue to offer online events for quarantinig and self-isolating students in the meantime.
Student Residence Advisors (SRAs)

We will still have SRAs living on site to support you throughout your time in UCL Accommodation.

If you need to talk to them, just contact your site team (you can find the number in our Facebook album), and they will put them in touch with you.

You can also contact your SRA through our new weekly Meet your SRAs events.

The SRAs are the first point of contact for any welfare or pastoral issues you or a fellow student may have and can help signpost you to UCL’s support services for students and can call emergency services if you ever need them. They can also help you become familiar with your accommodation site and local amenities, provide you with useful tips for university life and are responsible for evacuating the building safely in the event of a fire alarm.

Meet your SRA

Shared kitchens

Kitchens can now be used as usual. There will still be additional cleaning materials available where needed and we ask that you continue to clean up after yourself after using the kitchen. Please remember the following:

  • Wash up your own crockery and cutlery.  
  • You must remove all your waste from your kitchen.
  • We encourage you to wipe down fridges/cupboard handles/doors and any other areas you have touched or used frequently.
  • We encourage you wipe down any shared equipment e.g. the vacuum cleaner, after use before returning it for others to use.
Shared bathrooms

Increased cleaning will take place throughout the day however we encourage you to still wipe down any touch points you have been in contact with before leaving.

Laundry room

Please speak to the receptionist in your halls for details.

Waste

You will be responsible for the removal of your waste from your room and shared kitchens to the bin store in your hall.

Guests

Please speak to the receptionist in your halls for details.

Fire Evacuation

In case of a fire alarm activation, standard fire evacuation procedures should not be compromised. Coronavirus measures such as wearing face coverings and social distancing should be observed, however a rapid evacuation following evacuation procedures is priority. Once you have vacated the building, we ask that you maintain social distancing. You should not re-enter the building until you have been notified it is safe to do so.

Any questions?

Should you have any questions about your hall and the facilities and support available, you can contact your site team by emailing or calling them directly. They will be happy to help!