Mediacentral accessibility statement

This accessibility statement applies to Mediacentral.

Mediacentral, is a MEDIAL owned application. We want as many people as possible to be able to use this website, which means that you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 400% without the text spilling off the screen
  • navigate the website using just a keyboard
  • navigate the website using speech recognition software
  • listen to most of the website using a screen reader

There are a number of customisation options for your browser and device that could help you use this website and other websites more effectively. AbilityNet has advice on making your device easier to use if you have a disability.

Feedback and contact information

Please contact the Team if you have an accessibility query including:

  • If you are experiencing issues with accessing information or using the website.
  • If you find an accessibility problem not listed on this statement.
  • If you have positive feedback on the accessibility considerations made. 

When you contact the Mediacentral Team, if there is a process in place to acknowledge your contact, you will receive an email stating who is dealing with your query. This response should also outline an potential timescales by which you can expect a reply.

We aim to respond to all contacts within 3-5 working days.

Reporting accessibility problems with this website

We formally test the accessibility of key user journeys that represent the breadth of content across our website on a regular basis against WCAG (Web Content Accessibility Guidelines) 2.2 AA standards.

We're always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we're not meeting accessibility requirements, please contact us.

Read tips on contacting organisation about inaccessible websites.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website's accessibility 

University College London is committed to making this website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status


Non-compliance with the accessibility regulations

Accessibility testing was conducted on a sample of 3 areas on this site, the Homepage, Upload File tab and Details tab.  This is by no means an exhaustive test. Accessibility issues were found and sent to the owner of Media Central for further comment.

Sitewide issues

Language of Page

The language of the site is not defined. This fails WCAG 3.1.1 Language of Page (A).

Homepage buttons

Help link and Log in link shows as a graphic that is currently too small 20x20. This fails WCAG 2.5.8 Target Size (Minimum) (AA).

Page titles

The page title is not updated when a user moves to different sections of the upload process. This makes it challenging for users to keep track of where they are in the upload process. This fails WCAG 2.4.2 Page Titles (A).


When the page is magnified to 200% and beyond, scroll bars are introduced making it difficult for user to navigate. This fails WCAG 1.4.10 Reflow (AA).

Upload - File page

Buttons on page

Logout button is too small. This fails WCAG 2.5.8 Target Size (Minimum) (AA).

Images on page

There are 2 images of cameras on the page that could be marked as decorative as they serve no purpose to screen reader users. This fails WCAG 1.3.1 Info and Relationships (A) and WCAG 1.1.1 Non text content (A).

Form Fields

The Browse Edit box does not have a correct label (you need to tab twice). This fails WCAG 4.1.2 Name, Role, Value (A).

Once a file is uploaded a percentage bar is presented to tell the user the stage of upload. This is not read back to a user if using a screen reader, and you cannot tab to it either – a user would not know this information is there. This fails WCAG 4.1.2 Name, Role, Value (A).

Upload – Details page

Form Fields

Various form field elements at not read out when a user moves (tabs) to the field. This fails WCAG 1.3.5 Identify Input Purpose (AA), and WCAG 2.5.3 Label in Name (A).

Link information

A link on this page cannot be tabbed to and is incomprehensible for screen reader users. This link also has a colour contrast issue. This fails WCAG 2.5.3 Label in Name (A), WCAG 1.4.3 Contrast (Minimum level) (AA), WCAG 1.3.1 Info and Relationships (A).

Error Messages

When filling in this page's form, if any fields are left blank, the resulting error indication is not conveyed to screen reader users. The colour of the text does not pass minimum colour contrast requirements. This fails WCAG 1.4.3 Contrast (Minimum level) (AA), and WCAG 3.3.1 Error Identification (A).


Disproportionate burden

At this time, we have not made any disproportionate burden claims.

Content that’s not within the scope of the accessibility regulations

This section covers issues that we do not need to fix right now. The law calls these exemptions.

Third-party content

Our websites may contain third-party content. We do not have control over and are not responsible for the accessibility of this content, but we make best endeavours to work with the third-party to improve its accessibility. This may include:

  • links to non-UCL websites.
  • content/functionality on our website.
  • content hosted on other websites, such as social media sites.

To help accessibility compliance across the sector, University College London supports searchBOX, a centralised, independent directory of third-party accessibility information. 

searchBOX catalogues the contact information and accessibility statements of third-party suppliers, enables the sharing of community-generated accessibility statements, and allows users to map their supplier ecosystem. 

Users can access third-party accessibility statements using the free searchBOX Finder service. 

University College London encourages all our partners and suppliers to support this effort by ensuring that their accessibility information is included in the searchBOX directory. 

Our testing processes

We tested this web application using a combination of manual and automated checks. If you find an issue we have not yet identified, you can report it to us. We’ll pass this information to the web app owner who will review the issue, make sure it is included in our plan to fix issues and add it into the accessibility statement when it is next updated.

Preparation of this accessibility statement

This statement was prepared on 25 June 2024. It was last reviewed on 25 June 2024.

This application was last tested on 25 June 2024. The test was carried out by the Digital Accessibility team.

What we’re doing to improve accessibility

University College London (UCL) are working to fix or provide alternatives for all issues that we are made aware of and as identified by our periodic internal testing and auditing processes.