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Learn Upon accessibility statement

This accessibility statement applies to the Learn Upon platform and all its eLearning content.

This statement applies to the Learn Upon platform and all the eLearning content hosted on the platform which is used by UCL staff.

This platform is managed by OD Digital Learning team. The platform is available for all UCL staff to undertake any eLearning courses hosted on this platform including mandatory trainings. To cater to the needs of everyone to be able to use the eLearning content on the platform accessibility is key, hence users using eLearning content on this platform will be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We have also made text only versions available for most of the eLearning content to make it easier for the end user with accessibility needs.

There are a number of customisation options for your browser and device that could help you use this website and other websites more effectively. AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this platform and eLearning content is

While the platform itself is compatible with accessibility, we are aware of some parts of the eLearning content that might not be compatible with accessibility. To accommodate this, we have plain text versions available to download for most of our eLearning content.

Most of our eLearning content hosted on the platform passes through the accessibility tests done by OD digital learning team following the WCAG AA standards.

Feedback and contact information

Please email ​uclmandatorystafflearning@ucl.ac.uk​ if you have an accessibility query including:

  • If you are experiencing issues with accessing information or using the service
  • If you find an accessibility problem not listed on this statement
  • If you have positive feedback on the accessibility considerations made.

If you need information on this website in a different format like accessible PDF (Portable Document Format), large print, easy read, audio recording or braille, please contact us.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please contact us.

Read tips on contacting organisations about inaccessible websites.

Contacting us by phone or visiting us in person

As the team is remote the best way to contact the team is via uclmandatorystafflearning@ucl.ac.uk. The team will aim to respond within 48 hours between Monday to Friday.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

If you are in Northern Ireland and are not happy with how we respond to your complaint you can contact the Equalities Commission for Northern Ireland who are responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’) in Northern Ireland.

Technical information about this website’s accessibility

University College London is committed to making its websites accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

The eLearning content hosted on this platform is fully compliant with the Web Content Accessibility Guidelines version 2.2 AA standard.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Interactive elements in eLearning content, such as drag-and-drop activities or flip cards, may not always be accessible to all learners. However, offering a downloadable plain text version ensures that everyone can access the information and fully engage with the learning material.

If you find an issue that we have yet to identify, please contact us using one of the routes described in the ‘Reporting accessibility problems with this website’ section of this statement.

Disproportionate burden

At this time, we have not made any disproportionate burden claims.

What we’re doing to improve accessibility

UCL has created a Digital Accessibility Policy to help us embed accessible by design approaches to our own development as well as externally procured digital systems and we are actively engaged in processes to assess and prioritise remediation of existing systems.

In addition, accessibility is at the heart of our new Design System that will underpin all future digital system development. 

Preparation of this accessibility statement

This statement was prepared on 3 September 2024. It was last reviewed on 3 September 2024. This website was last tested on 16 July 2024. The test was carried out by ​Ankur Shah and Shuwab Hussain; the checks were done on the eLearning content for a new training.