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This accessibility statement applies to AssessmentUCL (WISEflow).
AssessmentUCL (WISEflow) is a cloud-based assessment platform which provides functionality to support the assessment journey for staff and students for a range of assessments including exams. The platform supports author assessment content, assessment delivery, marking and internal moderation, external moderation and the provision of feedback to students. The platform also has tools for analytics and security.
We want as many people as possible to be able to use this service. The service is run by UCL but the AssessmentUCL platform is provided by UNIwise. This means that certain aspects of its design are not under UCL’s control. In such cases we lobby the supplier and use whatever influence we can to ensure accessibility is maximised.
This accessibility statement describes the accessibility of the platform itself rather than the assessment materials. The assessment materials can take many different forms, such as documents and media. UCL provides guidance to teachers on creating accessible content.
There are a number of customisation options for your browser and device that could help you use this service and other services more effectively. AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this platform is
We know some parts of this platform are not fully accessible. You can see a full list of issues we currently know about in the non-accessible content section of this statement.
Users should be able to:
- navigate the website using speech recognition software
- listen to the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
- change colors, contrast levels and fonts, except in single cases
- zoom in up to 300% without the text spilling o7 the screen, except in single cases
- navigate the website using just a keyboard, except in single cases
Feedback and contact information
Please contact us if you have an accessibility query including:
- If you are experiencing issues with accessing information or using the service
- If you find an accessibility problem not listed on this statement
- If you have positive feedback on the accessibility considerations made.
When you contact us, there is a process in place that will acknowledge your contact, tell you who is dealing with it and give you a timescale by which you can expect a reply.
If you need information on this platform in a different format like accessible PDF (Portable Document Format), large print, easy read, audio recording or braille, please contact us.
Reporting accessibility problems with this platform
We’re always looking to improve the accessibility of this platform. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please contact us.
Read tips on contacting organisations about inaccessible websites.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Technical information about this platform's accessibility
University College London is committed to making its websites accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
This platform is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances and exemptions listed below.
Non-accessible content
The content listed below is non-accessible for the following reasons.
Non-compliance with the accessibility regulations
This section covers issues that we need to fix and are working to do so.
The "create flow" button is currently a little too low on contrast ratio, due to it being on a dark background requiring the button color to be lighter than default. This fails WCAG 1.4.3 Contrast (Minimum) (AA). This is being addressed in a coming update.
Some larger tables in specific flow setup (ie. IBM) might require two dimension scrolling dependent on assignment items and amount of participants. This fails WCAG 1.4.10 Reflow (AA).
If you find an issue that we have yet to identify, please contact us using one of the routes described in the ‘Reporting accessibility problems with this website’ section of this statement.
Disproportionate burden
At this time, we have not made any disproportionate burden claims.
Content that’s not within the scope of the accessibility regulations
PDFs and other documents
Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents. We are currently working on fixing these essential documents or replacing them with accessible html web pages.
The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.
Any new PDFs or Word documents we publish will meet accessibility standards.
Video content
We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations. We also have some existing pre-recorded video content that was published before the 23rd of September 2020. This content is also exempt from the regulations. All new video content we produce will have appropriate captions, audio descriptions and transcripts, as necessary.
Online maps
Our service includes the use of online maps to show certain geographical information. These are not used for navigational purposes and are exempt under the regulations. If you require the information presented in an online map in a different format, please contact us to discuss reasonable adjustments.
Third-party content
Our websites contain third-party content. We do not have control over and are not responsible for the accessibility of this content, but we make best endeavours to work with the third-party to improve its accessibility. This may include:
- links to non-UCL websites
- content/functionality on our website
- content hosted on other websites, such as social media sites
- documents which are sent to us and uploaded, or comments left on pages by members of the public
To help accessibility compliance across the sector, University College London supports searchBOX, a centralised, independent directory of third-party accessibility information.
searchBOX catalogues the contact information and accessibility statements of third-party suppliers, enables the sharing of community-generated accessibility statements, and allows users to map their supplier ecosystem.
Users can access third-party accessibility statements using the free searchBOX Finder service.
UCL encourages all our partners and suppliers to support this effort by ensuring that their accessibility information is included in the searchBOX directory.
Our testing processes
We selected a prioritised sample of UCL websites based on their usage, criticality to the student experience and how representative they were of other pages using similar templates or covering related processes.
For third-party applications we have sourced accessibility statements from suppliers directly (wherever possible) and added these to searchBOX (a centralised, independent directory of third-party accessibility information) and documented this in our accessibility statements.
What we’re doing to improve accessibility
UNIwise is currently implementing and enforcing a new framework for UI design, compliant to the WCAG 2.2 standard, which means that all new development is compliant with this standard – and will going forward also update older elements towards this standard. We have also implemented a routine accessibility scan of all news to secure full compliance.
Preparation of this accessibility statement
This statement was prepared on 3 May 2022. It was last reviewed on 19 February 2025. This website was last tested on 19 December 2024. The test was carried out by UNIwise design team.