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Airia accessibility statement

This accessibility statement applies to Airia (AI@UCL).

Airia (AI@UCL) is run by UCL. We want as many people as possible to be able to use this website, which means that you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate the website using just a keyboard
  • navigate the website using speech recognition software
  • listen to most of the website using a screen reader

There are a number of customisation options for your browser and device that could help you use this website and other websites more effectively. AbilityNet has advice on making your device easier to use if you have a disability.

Feedback and contact information

Please contact us if you have an accessibility query including:

  • If you are experiencing issues with accessing information or using the website
  • If you find an accessibility problem not listed on this statement
  • If you have positive feedback on the accessibility considerations made. 

When you contact us there is a process in place that will acknowledge your contact, tell you who is dealing with it and give you a timescale by which you can expect a reply.

We aim to respond to all contacts within 2 working days.

Reporting accessibility problems with this website

We're always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we're not meeting accessibility requirements, please contact us.

Read tips on contacting organisations about inaccessible websites.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

University College London is committed to making this website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, due to the non-compliances and exemptions listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

The following information was taken from the Airia VPAT, last updated on 6 May 2026.

Data tables in graphs are not supported. This fails WCAG 1.1.1 Non-text Content (A).

Audio description is not currently supported. This fails WCAG 1.2.3 Audio Description or Media Alternative (Prerecorded) (A) and WCAG 1.2.5 Audio Description (Prerecorded) (AA).

Several modules do not convey information, structure, and relationships programmatically or through text. Affected modules include Governance, Security, Chat/Omni, Billing, KG, MCP Gateway, as well as Platform Screens. This fails WCAG 1.3.1 Info and Relationships (A).

Some colours in graphs are low in contrast against adjacent colours, and some lines are identifiable by colour alone. This fails WCAG 1.4.1 Use of Colour (A).

Various screens are missing specific functionality when using the keyboard:

  • You cannot select folders in the file picker window on the Create/Edit DS screen
  • Hitting Enter on Info adds the MCP server to the MCP Gateway
  • Keyboard navigation is limited in Settings > Log management > Audit log dropdown
  • You cannot tab over the Ingestion Logs table in Feed > Data ingestion
  • You cannot tab out of the table below the two pie charts in Feed > Conversation
  • You cannot tab over the Agent Execution feeds table in Feed > Agent Execution
  • The Delete confirmation modal does not close when Esc is pressed
  • Publish options are inaccessible by keyboard in Publish Agent

This fails WCAG 2.1.1 Keyboard (A).

The session timeout warning screen is not displayed on session termination. This fails WCAG 2.2.1 Timing Adjustable (A).

Skip to content links are not yet available on all screens. This fails WCAG 2.4.1 Bypass Blocks (A).

The link to skip to the first item on the board in Input Settings leads to an inaccessible PDF parser. This fails WCAG 2.4.1 Bypass Blocks (A).

Focus order is not intuitive on Feeds > Agent Execution > Timestamp > Agent Execution Log, or after Version History section, and back navigation does not work after selecting filters in list views across components. This fails WCAG 2.4.3 Focus Order (A).

All screens may contain form components that do not have names or roles that can be programmatically determined, or states, properties, and values that can be programmatically set. This fails WCAG 4.1.2 Name, Role, Value (A).

Text cannot be resized without assistive technology up to 200% without loss of functionality. This fails WCAG 1.4.4 Resize Text (AA).

At 200% magnification and higher, there is horizontal scrolling and elements that loop off the edge of the page so content is lost. This fails WCAG 1.4.10 Reflow (AA).

On some screens, pointer input targets may not meet the minimum size of 24 x 24 CSS pixels. This fails WCAG 2.5.8 Target Size (Minimum) (AA).

On the landing page, the close button on the “Intro to Agent Builder” pop-up is not named. This fails WCAG 4.1.2 Name, Role, Value (AA).

On the catalogue page, there is no visible keyboard focus indicator on the agent search field. This fails WCAG 2.4.7 Focus Visible (AA).

In the Assistant/Chat screen, some buttons are unlabelled (e.g. plus button in the chat area). This fails WCAG 4.1.2 Name, Role, Value (A).

Disproportionate burden

At this time, we have not made any disproportionate burden claims.

Content that’s not within the scope of the accessibility regulations

This section covers issues that we do not need to fix right now. The law calls these exemptions.

Third-party content

Our websites contain third-party content. We do not have control over and are not responsible for the accessibility of this content, but we make best endeavours to work with the third-party to improve its accessibility. This may include:

  • links to non-UCL websites
  • content/functionality on our website
  • content hosted on other websites, such as social media sites.

To help accessibility compliance across the sector, University College London supports searchBOX, a centralised, independent directory of third-party accessibility information. 

searchBOX catalogues the contact information and accessibility statements of third-party suppliers, enables the sharing of community-generated accessibility statements, and allows users to map their supplier ecosystem. 

Users can access third-party accessibility statements using the free searchBOX Finder service. 

University College London encourages all our partners and suppliers to support this effort by ensuring that their accessibility information is included in the searchBOX directory.

Preparation of this accessibility statement

This statement was prepared on 21 May 2026. This website was last tested on 6 May 2026. The test was carried out by Airia.