Money A+E

About Money A+E

Money A+E are a non-profit social enterprise that provide money advice and education projects / services to people from disadvantaged communities. Volunteers play an invaluable part in helping them achieve this aim.

About the Role

Money A+E are looking for volunteers in their Project Support Department:

Project Support Volunteers – Volunteers to provide administrative support to project workers including:

• Conducting initial triage assessments of clients (via telephone)
• Assisting clients with form filling and completing a basic financial statement
• Booking in clients for appointments with Money Coaches
• Inputting information into their Case Management System, monitoring spreadhseets and email database
• Communicating with clients via phone or email to share updates on their case and/or gather information
• Assisting Money Coaches with client appointments
• To provide assistance to the Workshop Trainers at workshops
• General administrative tasks (photocopying, scanning, creating client files and filing)
• To signpost and refer attendees to internal/external services
• Supporting with grant proposals 
• Working with the marketing team

You will be volunteering for a community focused organisation. You will make a significant difference in the lives of 100's of individuals and families impacted by austerity, low paid income and more.

Required Skills and Characteristics 

• Ability to work as part of a team
• Good administration skills
• Excellent communications skills with the ability to clearly articulate verbally and in written form
• Good people skills
• You must be self-motivated and have good time management
• Good I.T. skills (Microsoft office, outlook, using the internet).
• We are looking for someone who has a desire to help people deal with the challenges of financial exclusion, debt and financial confidence.
• We are looking for someone who is able to work as part of a team, nonjudgmental in thinking and able to communicate and engage with diverse groups within the local communities.
• Open to a flexible working approach.

Desirable Qualities 

• To have an interest in social / financial inclusion challenges in the local community.
• Have the ability to be creative and innovative within the scope of the role.
• Have a passion to bring positive change to the local community.
• Able to self-motivate and work well as part of team.
• Ability to be creative and innovative within role.
• Passion to change the local community.

Training and Supervision Provided: 

Money A+E will provide you with: 

• an induction
• E-Learning opportunities
• Provide in-house CMS training
• Information on their Policies and Procedures
• Students undertaking the Money Mentoring role will be provided with a mandatory 8 week training course (one half day a week). 

All students will also receive the CAJ Mandatory Volunteer training, which covers data protection and confidentiality, working with vulnerable clients, professional conduct and regulation, self-care, and our expectations of CAJ volunteers.

Time Commitment and Location 

Money A+E is based in Mansfield House, London, E13 8HT but work will primarily take place remotely or at outreach locations, where Money A+E go to deliver services. 

Students are expected to commit at least one half day a week from late October until end of March. 

Pro Bono Skills Development Framework  

The Centre for Access to Justice now offers all students engaged in voluntary pro bono the opportunity to participate in the Pro Bono Skills Development Framework . This framework allows you to reflect on the skills gained during your placement, aligned with the Aurora Competence Framework. Completing it earns you a Certificate of Commitment to Pro Bono, acknowledging your dedication and skill development. Your participation will help you document and showcase the valuable competencies you've developed, however, please note that participation in the PBSDF scheme is entirely voluntary and will not affect your placement in any way. 

Key Details  

Eligibility

This opportunity is open to Year 2, 3, and 4 LLB students, and all LLM students.

DBS Checks

This opportunity requires Enhanced DBS checks, to be processed through the UCL Student Enquiries Centre. Enhanced DBS checks take a considerable amount of time to be processed, so please ensure that you obtain all required documents as soon as you are selected in order to begin your placement as soon as possible. For more information on the DBS process, please see our CAJ DBS Check guidance.

How to Apply

Applications for this opportunity will open in 2024. The deadline is 9 October 2024 at 11:59PM. To apply, please use this link. When applying, please make sure you have completed the CAJ Equality and Diversity Monitoring Questionnaire. You only need to complete this once per academic year.   

If you have any questions about this opportunity, please contact Annika Melwani at annika.melwani@ucl.ac.uk.