Money A+E Volunteers

About the Organisation

Money A+E are a non-profit social enterprise that provide money advice and education projects / services to people from disadvantaged communities. Volunteers play an invaluable part in helping them achieve this aim.

About the Role

Money A+E are looking for volunteers in their Project Support Department:

Project Support Volunteers – (x3) volunteers to provide administrative support to project workers including:

• Conducting initial triage assessments of clients (via telephone)
• Assisting clients with form filling and completing a basic financial statement
• Booking in clients for appointments with Money Coaches
• Inputting information into their Case Management System, monitoring spreadhseets and email database
• Communicating with clients via phone or email to share updates on their case and/or gather information
• Assisting Money Coaches with client appointments
• To provide assistance to the Workshop Trainers at workshops
• General administrative tasks (photocopying, scanning, creating client files and filing)
• To signpost and refer attendees to internal/external services

You will be volunteering for a community focused organisation. You will make a significant difference in the lives of 100's of individuals and families impacted by austerity, low paid income and more.

Venue for Volunteer Work

Money A+E is based in Mansfield House, London, E13 8HT but work will primarily take place remotely or at outreach locations, where Money A+E go to deliver services. 

Required Skills and Characteristics 

• Ability to work as part of a team
• Good administration skills
• Excellent communications skills with the ability to clearly articulate verbally and in written form
• Good people skills
• You must be self-motivated and have good time management
• Good I.T. skills (Microsoft office, outlook, using the internet).
• We are looking for someone who has a desire to help people deal with the challenges of financial exclusion, debt and financial confidence.
• We are looking for someone who is able to work as part of a team, nonjudgmental in thinking and able to communicate and engage with diverse groups within the local communities.
• Open to a flexible working approach.

Desirable Qualities 

• To have an interest in social / financial inclusion challenges in the local community.
• Have the ability to be creative and innovative within the scope of the role.
• Have a passion to bring positive change to the local community.
• Able to self-motivate and work well as part of team.
• Ability to be creative and innovative within role.
• Passion to change the local community.

Training and Supervision Provided: 

Money A+E will provide you with: 

• an induction
• E-Learning opportunities
• Provide in-house CMS training
• Information on their Policies and Procedures
• Students undertaking the Money Mentoring role will be provided with a mandatory 8 week training course (one half day a week). 

Students will also be asked to watch a series of skills based short training videos provided by the Centre for Access to Justice prior to beginning their placement. 

Time and Student Commitment: 

Students are expected to commit at least one half day a week from the period of November until end of March. 

Eligibility

This opportunity is open to all LLB and LLM students.

How to Apply

Applications for this opportunity are now closed.