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| Principal theme: Excellent systems |
Transforming our Professional Services (TOPS) is a two-year programme to improve professional services across UCL.
TOPS aims to support UCL’s core academic mission and UCL 2034 by delivering:
- more effective services and a more satisfied UCL community
- more fulfilling careers for staff
- a reduction in the proportion of spend on professional services over time, enabling more investment in academic activities.
Over the next 12 months TOPS will be aiming to design a target operating model that aligns with UCL 2034, fits a new 21st century UCL and delivers outstanding academic and student support and a rewarding environment for professional services staff to work in.
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