Quality in Library & Information Services

A directory of electronic resources

compiled by Andy Dawson (permanently under construction!)

This page will attempt to provide a collection of links to various electronic resources related to all aspects of quality in Library & Information Services. Many of the links here are to general collections of Internet resources on quality, so links to lists of links if you like. If you can provide any additional links not shown here which you think might be useful, or you experience problems accessing any of these links, please mail me at andrew.dawson@ucl.ac.uk.

NB a number of the resources listed below are not specifically library/information quality sources, but general quality sources which are in part applicable to the LIS community. Apologies for any confusion! When I get a life, I'll break them down and comment on them further...


Lis-qual, my list for quality systems in LIS.

ISO home page (yes, the ISO!)

Quality Network.

Design for Competetive Advantage.

Quality & Standards of Internet Inf. Resources - HomePage.

Babson quality gopher (still useful!)

Quality Resources Online (quality.org home page - ASQC electronic media project)

Clemson CQI home page

Joe Hunter's Quality Resource Guide

The Quality Wave

Centre for Information Quality Management

ASQC resource list

ASQC Public Sector Continuous Improvement pages

ISO Easy home page

Quality Resources Online, one of the biggest resource lists I've found so far...

Kwalitaet op Internet, an excellent list of a size to rival the above, but unfortunately in dutch...

ANU Information Quality pages

Library Benchmarking International


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