This page lists departmental and UCL-wide services provided to STS students. Some key roles - from your perspective - are discussed here.
- Academic Issues
The first port of call should be to your personal tutor.
You should meet regularly with your Personal Tutor to discuss your progress through your degree and other matters, be they academic or personal. Meet once a term, at a minimum.
You are welcome to contact your personal tutor via e-mail, phone, and personal meeting. Appointments are preferred for regular meetings, though we operate an open-door policy for our students.
Personal tutors are your first point of contact regarding academic and personal issues. Importantly, your Personal Tutor is someone you can turn to in a crisis. If they can't help, they'll point you to people who can. You're not on your own, no matter what the problem may be.
Graduate Tutor - Taught Programmes
Dr Bill MacLehose is the MSc Programme Director/Graduate Tutor - Taught Programmes.
The MSc Programme Director has responsibility for the day-to-day and term-to-term operation of the graduate degree programmes: from registering you for courses each year and tracking your progress, to offering advice on academic issues past the advice offered by personal tutors.
The MSc Programme Director is your next point of contact regarding administrative issues. Questions about your degree? Questions about college procedures? If your personal tutor is not available, talk with the Programme Director.
Ms Lori Coletti-Campbell is Departmental Manager. She manages the day-to-day business of the department, including correspondence, finances, academic and student administration, record keeping, and support to all departmental committees.
Ms Christina Ogunwumiju is our Academic Administrator. She is responsible for day-to-day problem solving for undergraduates and post-graduate when it comes to teaching related administrative matters.
The administrative staff can help you locate official forms and departmental records. They also liase with the Examinations Section of the College, and should be consulted regarding examinations information.
Before contacting the Administrative staff on administrative matters, ensure you have attempted the following routes, where appropriate:
- examined the UCL Student Handbook, STS notes for guidance, and other STS Web pages for advice
- consulted your course tutor or personal tutor
- consulted the MSc Programme Director
What are you planning to do after your MSc degree in STS? What are your options? Discuss your future with your Personal Tutor, your fellow students, and our Careers Officers:
These tutors coordinate the Department's careers activities. One of the resources they'll suggest is the UCL Careers Office. Others resources are posted in the STS Common Room.
Thinking about a PhD?
Talk to your personal tutors first. Our Graduate Tutor Dr Chiara Ambrosio is also available to discuss what you need to be doing to get the ball rolling on applications for further study. We will run an event in November for all students thinking about this option.
Faculty Tutor and Dean of Students
STS is part of UCL's Faculty of Mathematical and Physical Sciences (MAPS). Dr Caroline Essex is the MAPS Faculty Tutor. She supervises our management of the undergraduate programmes. Consult her on academic matters if you have concerns you do not care to discuss with STS staff. The Faculty Tutor makes decisions on student progression. You will need an appointment to see Dr. Essex. Her contact details can be found on the MAPS Faculty Staff page.
Dr Ruth Siddall is UCL's Dean of Students. The Dean of Students (Welfare) has overall responsibility for student welfare, and he can be consulted for non-academic matters. For further information and contact details see here.
Head of Department
Professor Joe Cain is Head of Department. He manages the staff and supervises all departmental activities: our courses, budgets, and operations. Prof Cain also chairs the Department Committee. The buck stops with him, so if there is any matter that you cannot resolve though your tutors, he is STS's final recourse.
- Physical Health
In case of serious medical emergencies or accidents, call x222 on campus; 999 off campus. In case of serious, but non-emergency problems, call the free NHS Helpline on 111.
For acute medical problems, visit Ridgmount Practice, 8 Ridgmount Street
London, WC1E 7AA Tel: 020 7387 6306. Go if you are ill, injured, involved in an accident, or in a psychological crisis, require emergency contraception, or similar. Open 9am - 5pm; 24-hour emergency coverage.
NHS drop in health centre: 1, Frith St, Soho, 020 7534 6500. No need to be registered. No appointment necessary. Weekdays 8am-8pm. Weekends 10am - 8pm.
The symptoms of meningitis and septicaemia are:
- High temperature/fever
- Violent sickness
- Severe headache
- Stiff neck
- Feeling drowsy or lethargic
- Rash of tiny red/purple spots, possibly spreading to look like fresh bruising.
- Usually the rash will not disappear when pressed firmly with a glass. The rash will be harder to see on dark skin.
If you suspect meningitis or septicaemia seek medical advice immediately or call the National Meningitis Trust 24 hour support line for advice on 0845 6000 800.
For information about flu immunisation, see http://www.ucl.ac.uk/hr/occ_health/influenza.php
A full-service Dental Centre operates on the 5th floor of the College Health Centre (3 Gower Place). 9-5 M-F. For an appointment 020 7679 7186). You are advised to register. If you are under 19 years of age you are fully exempt from dental charges. If not, you may be able to claim for exemption.
Located on 4th floor of College Health Centre. 9-1 and 2-5 M-F.
The primary concern of Occupational Health is preventative health care related to College activities (e.g., immunisation, assessment of health risks, and work-related rehabilitation after serious illness or injury).
- Mental Health
Don't wait until things get on top of you. It's easier to deal with problems when they are in their early stages.
Student Psychological Services offer a wealth of different kinds of support from individual counselling and group therapy to information pages about issues commonly encountered by students (e.g. homesickness, work-block, anxiety).
The Samaritans is a registered charity that provides confidential emotional support to any person who is suicidal or despairing. Tel: 08457 90 90 90 (local rate), or visit their website at www.Samaritans.co.uk for details of how to contact them by email.
Late Night Mental Health
London Nightline An all-night service for students wanting help, information, or simply someone to talk with. Tel. 020 7631 0101 6pm-8am or email a volunteer in term time. See London Nightline website for more details.
- Students with Disabilities
Students with Disabilities
The UCL Disability Coordinator, Marion Hingston Lamb, can be contacted on 020 7679 0100 email email@example.com
See the Disability Services website for further information, and info about the UCL Disability Centre and Student Enabling Suite.
The Disability Co-ordinator provides advice and practical support in the following ways:
- assessments of support need, including diagnostic assessments for students with dyslexia;
- assistance to students with disabilities in applying for grants from LEAs and Trusts;
- up-to-date advice on special equipment that may be required by members of staff and students with disabilities;
- organising note-taking/interpreter/reader support;
- providing information on access to all UCL teaching space;
- administering the College's Students with Disabilities Hardship Fund (EU and overseas students only).
Special examination arrangements can be made for students with disabilities to take their examinations in a separate room designated for this purpose or to have use of special equipment or facilities. Please note that students with dyslexia requiring additional examination time should apply to Katherine Majid, Examinations (x32042) via their Departmental Tutor before March 1.
- Advice for Women Students
The College's Advisors to Women Students assist the Dean of Students in providing advice and welfare support to students and are available specifically "for women students who need to talk to a woman."
Students with children
College Day Nursery operates at two sites in College. Children of staff and students are eligible. Spaces available for 12 babies (3 months - 18 months old), 10 toddlers (18 months - 2.5 years) and 16 children (2.5 - 5 years). Waiting list is usual. Contact Nursery Manager, 020 7679 7461. See web for further details.
- Accomodation and Money issues
Student Residence Office, 117 Gower Street is open for enquiries about UCL student housing from 9am to 5pm Monday to Friday; tel. 020 7679 6322, email firstname.lastname@example.org
University of London Accommodation Office, tel. 020 7862 8880, email email@example.com, or visit website for more details.
The Student's Union Rights and Advice Centre publishes a leaflet explaining the basics of housing law , and can help students obtain appropriate legal advice, for example if they are in dispute with a landlord. The Centre is situated on the first floor of the Bloomsbury Building, above the Theatre in Gordon Street (020 7679 2533/2507).
Local Councils can also help tenants in dispute with their Landlord over repairs. Details can usually be found by following the housing links on the relevant council's website. The help they can offer ranges from writing letters advising landlords of their legal responsibilities to serving repair orders via the local environmental health department.
Shelter's website has some good advice pages
The Financial Assistance Fund provides financial support to students in any year, although it is intended as a safety net, rather than a main source of funding.
- Other Sources of Help
UCLU Rights & Advice Centre
The UCL Union Rights & Advice Centre is a support service and a central point to obtain information and advice on topics such as:
- Academic issues
- Consumer Advice
In case of bereavement, Griefnet provide counselling and support groups.
Sexual and reproductive health: Camden Sexual Health Services Planned Parenthood, contraceptive choices, HIV and AIDS (the basics and safe sex tips, details and cutting edge information, Terrence Higgins Trust)
If you think you or your partner is pregnant, consider your options. For confidential pregnancy tests and advice near UCL (at 108 Whitfield Street), contact Marie Stopes International (0845 300 8090) or other pregnancy test services and counselling centres listing in the telephone directory. Or visit the Student Psychological Services.
The Eating Disorders Association offers help, support and information to people whose lives are affected by eating disorders - in particular anorexia and bulimia nervosa. tel. 01603 621 414 (9.00am - 6.30pm Monday - Friday) or view theirwebsite.
London Lesbian and Gay Switchboard: tel: 020 7837 7324 at any time of the day or view their website at http://www.llgs.org.uk/
Rape and Sexual Abuse Support Centre (for women and girls) Based in Croydon, has a London-wide helpline: 020 8239 1122. Rape and sexual abuse counselling(formerly Winchester Rape Crisis) - website with information and many useful links for women and men affected by sexual violence of any kind (including partners, relatives and friends of people who have experienced sexual violence). They also run a women's helpline and a men's helpline (details on the website). Other sites Rape Crisis UK (women) Mpower (men).
Alcoholics Anonymous: Look for 'Alcoholics Anonymous' in any telephone directory, or view their website at www.alcoholics-anonymous.org.uk.
Bullying and harassment: UCL's anti-bullying and harassment policies and information can be found here.
National Union of Students for representation and student governance
International students: Contact the International Office. Open 9.30-4.30 M-F in room 19, 1st Floor, South Wing. 020 7679 7765/7708.