Work Matters
Key Words	Sample Questions & Topics
A
Accidents	How do I report an accident?
Alumni	How can I contact former students from my department? How do I establish a departmental alumni group?
Affiliate Academics Scheme
Annual Report	Download UCL's Annual Report
Appointing Staff	How do I appoint a new member of staff? Appointing an overseas worker Induction of new staff
Archiving/Records Management
Academic Staff Common Room	What is the Academic Staff Common Room (ASCR)?
B
Buying & Ordering	UCL Shop How do I order something for my department?
C
Catering	Refectory catering Union catering
Committees	Where do I find out about formal committees at UCL?
Computers	Where are the cluster rooms? What computer training is available? Hardware & software sales
Computing Services	The ISD Service Desk ISD contacts
Corporate Identity	Where can I find out more information on UCL's Corporate Identity (brand guidelines)
Consultancy	How do I go about carrying out a consultancy?
D
Data Protection	Finance Data Protection Information Security Policy
Deaths	How do I arrange for formal notices to be posted, marking the deaths of current or former members of UCL staff, and fellows or honorary fellows of UCL?
Disability	What are UCL's guidelines on students with disabilities? What facilities are there for special needs library users?
Donations	Where can I find out about making a gift (donation) to UCL?
E
Employee Assistance Programme (EAP)	What is the EAP?
Email and Help Websites	Update your information in the UCL Directory Useful email addresses and help websites Departmental web contacts UCL Directory Service: Departmental email systems
Equal Opportunities	Equal Opportunities at UCL UCL Equal Opportunities Statement Promotions and equal opportunities
Equipment Loans	Can I borrow a slide projector, overhead projector, etc?
Equipment	Where can I find free lab equipment or offer my surplus to other researchers? See REBAY
Estates and Facilities
Organising an Event	How can I get advice about organising an event at UCL?
Events Calendar (Central)	How do I submit an event for inclusion in the UCL Events Calendar?
F
Fire Safety
H
Harassment	What are UCL's policy on harassment?
Health & Safety	What is UCL's policy on disposing of hazardous waste? Safety courses (including first aid) What do Occupational Health do?
Housman Room	About Academic Staff Common Room membership
I
ID Cards	How do I get an ID card?
Illustration	What illustration (graphic design) services does UCL provide?
Information Services	What does ISD do? Tell me about the ISD Service Desk
J
Job Opportunities	Vacancy list Advertise a position Job application Form (Microsoft Word Document) ROME (Recruitment Online Made Easy)
K
Keys & Access	How do I get keys or an access card?
L
Library Services	Library sites and their opening hours How to borrow, renew and reserve books What services does the Library offer?
UCL Logo	Where can I find information about downloading and using the UCL logo?
M
Mail (Postal)	How do I contact the Mailroom?
Make Your Mark	Where can I find out about making a gift (donation) to UCL?
Maps	Maps of UCL Campus Routefinder
Marketing	Student Recruitment Corporate - Communications & Marketing Development and Alumni Relations
Meetings	How do I arrange a room for a meeting? How do I organise audio-visual equipment? Ordering catering Minute and agenda format
N
New Starters	As a new member of staff, where can I useful information that will help me settle in?
UCL News	How do I suggest a story idea for UCL News?
O
Occupational Health	What does Occupational Health Service (OHS) do?
P
Parking	How do I book a parking space for a visiting lecturer?
Photography	What photographic services exist?
Policies	Where would I find out about key documents and policies?
Porters	How do I arrange for portering services?
Postage	How do I contact the Mailroom?
Press Relations	Who will advise on communications to the press, radio & TV?
Printing	Laser printing Professional (press) printing
R
REBAY	The science equipment pinboard
Research	Research Services (Finance) Research Funding
Organising a Reunion	How do I organise a reunion for my department's former students?
Room Bookings	I want to book a room, what is the procedure?
S
Safety Courses	What safety courses does UCL offer?
Security	How do I contact Security? Is there a Lost & Found Property Office?
Student Recruitment	How is student recruitment organised at UCL?
T
Teaching & Learning Portal
Telephone numbers	Useful UCL telephone numbers Switchboard services
Term Dates	What are the dates of UCL's terms?
Timetable, UCL Common Timetable	When am I teaching each week? What is being taught, when, where, and by whom?
Training & Career Development	What does the Organisation & Staff Development team do? Does UCL offer IT training? First aid courses for staff
Travel	Travel Expenses Season Ticket Loans Cycle Scheme
U
Unions	UCU UNISON Unite (Amicus)
V
Video-conferencing	What video conferencing facilities exist? How can our department have a promotional video produced?
W
Whistle-blowing	Public Interest Disclosure Policy
Web and Mobile Services	Where can I find information about the UCL website?