Student Support and Wellbeing Staff

The following list provides a brief overview of the roles and responsibilities of each staff member within the department. Use the arrows to display further information on each role.

Director of Student Support and Wellbeing: Denise Long

  • Leads the SSW Team
  • Coordinates activities of teams across the section to provide a comprehensive support structure for all fully enrolled UCL students
  • Direct report to the Registrar

Email: denise.long@ucl.ac.uk



Student Advisory and Events Services


Study Abroad Team

Student Mobility Manager: Lucy Gaunt

Responsible for the co-ordination of activity to increase, promote and support student mobility across UCL. Key responsibilities include:

  • Acting as operational lead for UCL’s participation in the Erasmus programme, including undertaking the role of Institutional Erasmus Co-ordinator; liasiing with UCL academic departments about existing Erasmus+ partnerships; monitoring balance of exchange agreements; ensuring institutional compliance with Erasmus+ Programme regulations. Taking a strategic lead on student mobility, contributing to the development and delivery of other projects and partnerships across the institution which contribute to achieving the targets for student mobility as outlined in the Global Engagement Strategy.Maintaining oversight of the Study Abroad Programme operated by the Study Abroad Team, facilitating the delivery of a high quality programme of opportunities for undergraduate students.
  • Acting as operational lead for UCL’s participation in the Erasmus programme, including undertaking the role of Institutional Erasmus Co-ordinator; liasiing with UCL academic departments about existing Erasmus+ partnerships; monitoring balance of exchange agreements; ensuring institutional compliance with Erasmus+ Programme regulations.
  • Taking a strategic lead on student mobility, contributing to the development and delivery of other projects and partnerships across the institution which contribute to achieving the targets for student mobility as outlined in the Global Engagement Strategy.
  • Maintaining oversight of the Study Abroad Programme operated by the Study Abroad Team, facilitating the delivery of a high quality programme of opportunities for undergraduate students.

[Note: liaison with international partners and exchange over creation, renewal and termination of exchange contracts is handled by the Office for International Affairs (Erasmus+ and departmental agreements) and the UCL International Office (Faculty- or college-level agreements) – if you unsure who to speak to, please contact us and we will redirect your query.)

Email: l.gaunt@ucl.ac.uk

Study Abroad Coordinator: Clare Herbert

Responsible for the delivery and coordination of student-facing elements of the UCL Study Abroad Programme (Outbound), including:

  • Organising the annual Study Abroad Fair and information events
  • Coordination of applications for UCL Exchange placements
  • Administration of outbound Erasmus student mobility, including paperwork requirements, payment of Erasmus grants and British Council reporting
  • Liaison with colleagues in academic departments and other SRS areas over administration of study abroad student data
  • Delivery of a comprehensive preparation programme and welfare support of all outbound UG students, including UCL travel insurance.

Email: clare.herbert@ucl.ac.uk

Study Abroad Adviser: Vacant

  • Provides day-to-day support to the Study Abroad Coordinator for delivery and coordination of student-facing elements of the UCL Study Abroad Programme (Outbound)

Email: studyabroad@ucl.ac.uk

International Support and Study Abroad Officer: Laura Smith

  • Provides day-to-day support to the International Student Support and Study Abroad Team, particularly with International Student Enquiries and support during ISOP

Email: internationalsupport@ucl.ac.uk / studyabroad@ucl.ac.uk


International Student Support Team

Student Support and Wellbeing Manager (International and Welfare): Lina Kamenova

  • Provides support to the Director
  • Direct line-manager for Study Abroad Coordinator and International Student Support staff
  • Responsible for overseeing and coordinating team activities
  • Responsible for the delivery of ISOP

Email: l.kamenova@ucl.ac.uk

International Student Welfare Coordinator: Charlotte Odell

  • Responsible for ISOP arrangements
  • Oversees social media and ISS web development
  • Provides support for international students on practical matters relating to their studies

Email: c.odell@ucl.ac.uk

International Support and Study Abroad Officer: Laura Smith

  • Provides day-to-day support to the Study Abroad Team and the International Student Support team, particularly with International Student Enquiries and management of the Erasmus Scheme

Email: laura.smith@ucl.ac.uk

International Student Adviser: Sinéad Dennehy

  • Provides day-to-day support in the International Student Support Team, in particular dealing with enquries from international students, assisting with ISOP arrangements and managing the new students Newsfeed.

Email: s.dennehy@ucl.ac.uk


Student Support and Events Team

Student Support and Wellbeing Manager (Student Centre and Events): Kate Jones

  • Provides support to the Director of Student Support and Wellbeing
  • Direct line-manager for Student Centre Coordinator and Student Support and Events staff
  • Planning and delivering major UCL student events, notably Student Support and Wellbeing student and staff events, UCL Graduation Ceremonies and Opening of Session (Start of Term) activities (and related events)
  • Primary responsibility for logistics and staff management

Email: k.s.jones@ucl.ac.uk

Student Support and Events Officer: Fiona Rose-Clarke

  • Provides support for the planning and delivery of team activities
  • Responsible for team financial support and management of UCL Graduation Ceremonies student data administration

Email: f.rose-clarke@ucl.ac.uk


Student Centre

Student Centre Coordinator: Tracey Smith

  • Responsible for coordination of UCL Student Centre activities including in-person and email services
  • Manages staff resource for the Student Centre

Email: tracey.p.smith@ucl.ac.uk

Student Centre Adviser: Frankie Gall

  • Staffs the UCL student centre, responding to student enquiries on a walk-in basis
  • Provides email support for Student Centre enquiries
  • Supports the Student Centre Coordinator

Email: f.gall@ucl.ac.uk

Student Centre Adviser: Stuart Andrews

  • Staffs the UCL student centre, responding to student enquiries on a walk-in basis
  • Provides email support for Student Centre enquiries
  • Supports the Student Centre Coordinator

Email: stuart.andrews@ucl.ac.uk



Student Disability Services

Head of Student Disability Services: David Walmsley

  • Responsible for the coordination of all aspects of student disability support at UCL

Email: d.walmsley@ucl.ac.uk

Specific Learning Difficulties Coordinator: Caroline Holden

Email: c.b.holden@ucl.ac.uk

Senior Disability Adviser: Venitia Stoby

  • Works with students with a disability in order to provide the most appropriate support

Email: v.stoby@ucl.ac.uk

Mental Health Coordinator: Sue Beecraft (Maternity Cover)

Disability Advisors: Angus Lamb, Sharon Rankin, Vacant Post

  • Works with students with a disability in order to provide the most appropriate support

Email: a.lamb@ucl.ac.uk & s.rankin@ucl.ac.uk

Student Disability Services Administrators: Alison Angel & Joanna Bean

  • Provides administrative support for Student Disability Services

Email: a.angel@ucl.ac.uk & j.bean@ucl.ac.uk



Student Psychological Services

Head of UCL Student Psychological Services: Catherine McAteer

  • Head of Service; coordinates and manages staff to provide a comprehensive and high quality level of service to students
  • Psycho-Dynamic Counsellor & Psycho-Analytic Psychotherapist

Email: c.mcateer@ucl.ac.uk

Deputy Head of UCL Student Psychological Services: Barry Keane

  • Provides support to the Head of Service for coordination and running of services
  • Psycho-Analytic Psychotherapist & Cognitive Behavioural Psychotherapist

Email: b.keane@ucl.ac.uk

Senior Executive Officer: Gopiha Nandagopal

Evening Executive Officer: Julius Tylecote

Workshop Administration: Valentina Arnold


Therapists


Chaplaincy


Page editors: Belinda Fullelove (b.fullelove@ucl.ac.uk)