Academic Services Staff

The following list provides a brief overview of the roles and responsibilities of each staff member within the department. Use the arrows to display further information on each role.

Director of Academic Services: Derfel Owen

  • Manages the Academic Services Department across the full range of its work
  • Secretary to Academic Board, Academic Committee and Audit Committee
  • UCL’s point of contact with the Quality Assurance Agency (QAA)
  • Member of the SRS Management Team

Email: d.owen@ucl.ac.uk Internal extension: x58209


Deputy Director of Academic Services and Head of Academic Policy and Quality Assurance: Melanie Mullin

Assessment Regulations and Governance Manager: Lizzie Vinton

  • Review of UCL Academic Manual
  • Advising staff and students on the application of UCL’s academic policies
  • Secretary to Academic Regulations and Quality Assurance Sub-Committee, Education Committee and Research Degrees Committee
  • Maintenance of the Academic Regulations
  • Overseeing the approval, recording and reporting of suspensions of regulations

Email: l.vinton@ucl.ac.uk Internal extension: x57603

Quality Assurance Manager: Sandra Hinton

  • Internal academic quality management and enhancement policies and processes, including IQR, annual student experience review and programme review
  • External quality management and enhancement issues, including QAA-related initiatives and developments
  • Secretary to the IQR Panel and Quality Review Sub-Committee
  • Secretary to various working groups and IQR teams

Email: s.hinton@ucl.ac.uk Internal extension: x58210

Senior Policy Adviser (Academic Partnerships): Anniina Wikman

  • Managing UCL's Academic Partnerships Framework
  • Responsible for developing quality assurance and governance arrangements for collaborative provision

Email: a.wikman@ucl.ac.uk

Academic Support Officer and Governance and Quality Assurance Co-ordinator: Chandan Shah

  • Administrative support to the Director, Quality Assurance Manager and Governance Officer
  • Scrutiny of External Examiner’s reports
  • Updating of the Academic Manual
  • Secretary to various working groups and IQR teams

 Email: chandan.shah@ucl.ac.uk Internal extension: x58212

Quality Assurance Co-ordinator: Rob Traynor

  • Supports the Quality Assurance Manager in all of the above areas
  • Co-ordination of the National Student Survey (NSS)
  • Secretary to the Joint Staff Student Committee and Student Recruitment, Admissions and Funding Committee
  • Secretary to various working groups and IQR teams

Email: r.traynor@ucl.ac.uk Internal extension: x58213

Quality Assurance Officer: Razz Razzaq


Head of Student and Programme Data Services and Deputy Director of Academic Services: Gary Smith

  • Leads Student and Programme Data Services
  • Development of student data reporting
  • Analysis of external returns and derived data
  • Development and oversight of programme and academic entity data

Email: gary.smith@ucl.ac.uk Internal extension: x58220

Student Data Manager: Natasha Walsh

  • Co-ordination of preparation of HESA ISR and HESES
  • Extraction, analysis and presentation of data to internal and external bodies
  • Overview of Data Quality as it relates to external reporting

Email: n.walsh@ucl.ac.uk Internal extension: x58223

Student Data Manager: Martin Howells

  • Development of student data reporting
  • Co-ordination of HESES Returns
  • Extraction, analysis and presentation of data to internal and external bodies
  • Overview of Data Quality as it relates to external reporting

Email: martin.howells@ucl.ac.uk Internal extension: x57607

Academic Model Officer: Keir Bonnar

Email: k.bonnar@ucl.ac.uk Internal extension: x58219

Academic Model Officer: James Gorridge

Email: j.gorridge@ucl.ac.uk Internal extension: x57621

Student Data Analyst: Lee Hook

  • Production of statutory returns and statistical reports
  • Extraction, analysis and presentation of data to internal and external bodies
  • Ad-hoc enquiries

Email: l.hook@ucl.ac.uk Internal extension: x58221

Student Data Analyst: Sam McIlroy

  • Production of statutory returns and statistical reports
  • Extraction, analysis and presentation of data to internal and external bodies
  • Ad-hoc enquiries

Email: samuel.mcilroy@ucl.ac.uk Internal extension: x57681

Student Data Analyst: Camelia Njemanze

  • Production of statutory returns and statistical reports
  • Extraction, analysis and presentation of data to internal and external bodies
  • Ad-hoc enquiries

Email: c.njemanze@ucl.ac.uk Internal extension: x58222

Student Data Support Officer: Angela Jackson

  • Assists with production of statutory returns and statistical reports
  • Assists with extraction, analysis and presentation of data to internal and external bodies
  • Ad-hoc enquiries

Email: angela.jackson@ucl.ac.uk Internal extension: x57367


Assistant Director (Governance and Secretariat): Nick McGhee

  • Advising faculties and departments on the regulations and procedures relating to the appointment of Chairs and Readerships
  • As Assistant Secretary to Council, supporting the work of Council
  • Secretary to Ethical Investment Review Committee and Nominations Committee
  • Secretary to Chair/Reader selection committees
  • Secretary to various working groups and IQR teams

Email: n.mcghee@ucl.ac.uk Internal extension: x58217

Governance Officer (and Research Ethics Co-ordinator): Helen Dougal

Internal extension: x58216

Governance Officer: Gary Hawes

  • On secondment to the Registrar's Office in 2015-16 session
  • Operation of UCL’s system of formal committees
  • Secretary to Honorary Degrees and Fellowships Committee
  • Ramsay Memorial Trust
  • Research misconduct panels
  • Secretary to Chair/Reader selection committees
  • Secretary to various working groups and IQR teams

Email: g.hawes@ucl.ac.uk Internal extension: x58215

Governance Officer: Dr Marguerite Nolan

  • Secretary to Estates Management Commitee, Finance Committee, Human Resources Policy Committee and Remuneration and Strategy Committee
  • Secretary to Chair/Reader selection committees
  • Secretary to various working groups and IQR teams

Email: m.nolan@ucl.ac.uk Internal extension: x57604

Governance Officer (and Research Governance Co-ordinator): Rachel Port

  • Supports implementation of research governance framework
  • Research misconduct panels
  • Secretary to Equalities and Diversity Committee, Ethics Committee and Research Governance Committee
  • Secretary to Programme and Module Approval Panel (PMAP)
  • Maintenance of the Academic Services web pages
  • Secretary to Chair/Reader selection committees
  • Secretary to various working groups and IQR teams

Email: r.port@ucl.ac.uk Internal extension: x58211

Governance Support Officer: Olivia Whiteley

  • Supports the Assistant Director in all of the above areas
  • Secretary to Chadwick Trust
  • Secretary to Library Committee
  • Secretary to various working groups and IQR teams
  • Administrative support to Chair/Reader selection committees
  • PA to Director and administrative support to the team

Email:o.whiteley@ucl.ac.uk  Internal extension: x58214



Page editors: Rachel Port (r.port@ucl.ac.uk