Our Services

The Student and Registry Services division comprises of the following 5 departments. Here you will find further information on their roles within UCL and contact details for staff and services within each department. 

Registrar's Office

Our Services The Registrar’s Office co-ordinates operations, projects and strategic planning in the Student and Registry Services (SRS) Division. This includes helping to manage the SRS estate (buildings and rooms), financial and IT resourcing, human resources, and communications.

Academic Services

as Academic Services is responsible for policy and operations relating to institutional governance,  academic organisation and governance, committee operations, quality management and enhancement strategy and processes, research governance, and senior academic staff appointments.

Access and Admissions

Access and Admissions Access and Admissions co-ordinates UCL’s central access and outreach work, undertakes admissions processing for some undergraduate, all graduate and affiliate applications as well as leads on related strategy and policy development.

Improvement and Strategic Projects

Student Information and Data Services The Improvement & Strategic Projects Section (ISP) focuses on continuous improvement, operational excellence, and on progressing strategic projects for SRS. The work of the section is highly collaborative; identifying opportunities for improvement and facilitating process review and improvement sessions across sections and with the involvement of faculties and departments.

Student Administration

Student Administration Student Administration is responsible for student funding, examinations, student records and research degrees. This includes administration of the main award schemes, enrolment of students, updates to student records, publishing the examination timetable, and handling examinations transcripts and certificates.

Student Support and Wellbeing

Student Support and Wellbeing Student Support and Wellbeing provides information, advice and welfare support for all registered students, including delivery of related student events. The department includes the Student Advisory and Events Services, Student Disability Services, and Student Psychological Services.

Page editors: Jamie Middleton (jamie.middleton@ucl.ac.uk); Terry McKay (t.mckay@ucl.ac.uk)