Academic Manual

Purpose of ASER


2.1 Purpose of Annual Student Experience Review

UCL’s Annual Student Experience Review (ASER) draws together monitoring activities (data review, External Examiner Reports, student surveys, NSS Action Planning) that are extended throughout the year into an annual ‘health check’ exercise for undergraduate (UG) and postgraduate taught (PGT) provision. ASERs provide an opportunity to:
  • Monitor each Department’s scrutiny of student datasets and subsequent action plans;
  • Reflect annually on risks and weaknesses, identifying action to be taken forward where necessary;
  • Review processes and engagement with University quality assurance and quality enhancement policies;
  • Discussing departmental and faculty engagement with key strategic education priorities;
  • Providing a formal opportunity for Education Committee to discuss student experience matters including the programme portfolio and the effectiveness of the response to student feedback;
  • Review academic partnership activity (including student exchanges/study abroad);
  • Review common themes emerging from External Examiner reports;
  • Providing an opportunity to identify good practice worthy of wider dissemination.
UCL recognises that the process of reviewing taught degree provision is iterative, and that much of this business takes place at different times and through a variety of mechanisms during the monitoring year. Responsibility for reviewing such provision is devolved to Departments and Faculties and, for this procedure to work, it is important that Departments and Faculties are able to identify concerns:
  a) that apply to a particular programme;
  b)  that are common to a number of its programmes or disciplines and to take timely and appropriate action.