Our Services

The Student and Registry Services division comprises of the following four departments. Here you will find further information on their roles within UCL and contact details for staff and services within each department.

Registrar's Office

Our Services The Registrar’s Office co-ordinates operations, projects and strategic planning in the Student and Registry Services (SRS) Division. This includes helping to manage the SRS estate (buildings and rooms), financial and IT resourcing, human resources, and communications. The Office also includes Portico Services, the team responsible for development, support, and setting the direction of Portico, the UCL student information system.

Academic Services

as Academic Services is responsible for policy and operations relating to institutional governance, academic organisation and governance, committee operations, quality management and enhancement strategy and processes, research governance, and senior academic staff appointments Academic Services also contains UCL’s examinations and student records teams, responsible for enrolment of students, updates and changes to student records, managing the main and late Summer examination periods, and the production of transcripts and certificates.

Access and Admissions

Access and Admissions Access and Admissions co-ordinates UCL’s central access and outreach work, undertakes admissions processing for some undergraduate, all graduate and affiliate applications as well as leads on related strategy and policy development. Access and Admissions also includes the Student Funding Office. This team administers the main award schemes for prospective and current UCL Students. They also provide support and guidance on money matters for current UCL students

Student Support and Wellbeing

Student Support and Wellbeing Student Support and Wellbeing provides information, advice and welfare support for all registered students, including delivery of related student events. The department includes the Student Advisory and Events Services, Student Disability Services, and Student Psychological Services.

Page editors: Jamie Middleton (jamie.middleton@ucl.ac.uk); Terry McKay (t.mckay@ucl.ac.uk)